Creating a contract template using Microsoft Word add-in for ServiceNow Contracts

Create contract templates by using Microsoft Word add-in for ServiceNow Contracts to add content controls.

Create a contract template to contain content controls
Create a contract template using the Microsoft Word add-in for ServiceNow Contracts to which you can then add content controls.
Add document content controls using Microsoft Word add-in for ServiceNow Contracts
Add content controls using the Microsoft Word add-in for ServiceNow Contracts. Content controls act as placeholders in contract templates.
Complete mapping and upload Microsoft Word document that includes content controls
As a contract configurator, after adding the content controls to the Microsoft Word document to be used for the contract template using the Microsoft Word Add-in for ServiceNow Contracts, upload the document to the ServiceNow instance.
Complete clause mapping to build a clause library
As a contract configurator, complete clause mapping to build a clause library of clause variations containing the content marked in the Microsoft Word document using the Microsoft Word Add-in for ServiceNow Contracts.

title	Creating a contract template using Microsoft Word add-in for ServiceNow Contracts
description	Create contract templates by using Microsoft Word add-in for ServiceNow Contracts to add content controls.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cncore-setup-ct-add-in.html
release	australia
product	Contract Management Pro
classification	contract-management-pro
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	1
breadcrumb	Configure contract templatesConfigureContract Management ProLegal and Contract OperationsEmployee Service Management