Contractor Service Center

Several types of components are installed with activation of the Contractor Service Center plugin, including tables, user roles, and scheduled jobs. The application also installs related store applications if they aren't already installed.

Set up your implementation for Contractor Service Center by installing the plugins and reviewing and configuring the components installed with it.

Configure the system properties to enable the Save as draft option for some catalog item. For example, on the permit to work form or for password reset.

The ServiceNow Contractor Service Center enables the contract workers to self-service when coming on site to provide documentation, perform tasks, and report any health and safety issues or concerns when on site.

As an admin you can configure the menu for the contractor service center. You can update the Quick links to get you started or the Explore our categories menu items, or create a menu item.

The widgets and quick links available on the contractor service center web interface provides a self-service access to the contractor to complete all tasks safely.

Using the reference topics, learn about the components, such as the roles, tables, plugins, and store applications that are installed when you install the Contractor Service Center application.

Form field description for contractor service portal menu item.

Edit or configure the Contractor Service Center web interface and use layouts to organize the columns that house the widgets.

A theme is a collection of one or more style sheets (CSS files) that define a consistent look for a set of pages. Configure the default portal theme to apply your own theme to suit your branding and improve the visual design of the portal pages.

Domain separation is supported for Contractor Service Center. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

The Contractor Service Center is a centralized hub to manage and support contractors. It helps streamline contractor workflow, improve efficiency, and provide secure and high-quality functioning of various safety tasks.

You can install the Health and safety Contractor safety center [sn_hs_csc] application if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.

You can log in to the Contractor Service Center and create various health and safety requests, or access knowledge articles.

A contractor can use the Contractor Service Center to access site safety tools, protocols, documentation, raise health and safety requests, and request permits safely.