CEM email templates

---
title: CEM email templates
description: Various email templates are available depending on the purpose of the communication, whether it's for employees, or on-site responders.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/critical-event-management/cem-email-template-description.html
release: australia
product: Critical Event Management
classification: critical-event-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Critical Event Management, Health and Safety, Employee Service Management]
---

# CEM email templates

Various email templates are available depending on the purpose of the communication, whether it's for employees, or on-site responders.

|Template name|Description|
|-------------|-----------|
|Roll-call End|Inform that the roll call for the current emergency is complete.|
|Default Template|Compose your own email when none of the predefined templates meet your needs.|
|Roll-call Start|Notify the on-site responder to start the roll call for the active emergency.|
|Follow-up|Send a reminder to the employees who haven't responded to confirm their safety status.|
|Emergency Start|Notify the employees of an ongoing emergency and request their safety status.|
|Update Communication|Inform employees or responders about any updates throughout the emergency situation.|
|End Emergency|Notify that the emergency has ended.|

**Parent Topic:**[Critical Event Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/critical-event-management/critical-event-management-reference.md)