Mark the status of impacted people as an agent

---
title: Mark the status of impacted people as an agent
description: Take attendance of the impacted people in Critical Event Management and request help if needed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/critical-event-management/mark-status-of-impacted-people.html
release: australia
product: Critical Event Management
classification: critical-event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage impacted people, Critical Event Management, Health and Safety, Employee Service Management]
---

# Mark the status of impacted people as an agent

Take attendance of the impacted people in Critical Event Management and request help if needed.

## Before you begin

Role required: sn\_critical.agent

## Procedure

1.  Navigate to **Workspaces** > **Health and Safety Workspace** and select the **Critical Event Management** tab.

2.  Open the critical event.

3.  Select the **Impacted people** tab.

4.  On the Total Impacted list, select the check box for the relevant individual.

5.  Double-click \(or use the keyboard shortcut\) the field in the Status column for that impacted person.

6.  In the Status drop-down list, select the appropriate status.

    For more information on the different statuses for impacted people, see [Impacted people status](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/critical-event-management/impacted-people-status.md).

7.  Update the status of multiple individuals by selecting multiple check boxes and then selecting the **Accounted** button or selecting the Accounted More Actions icon \(\[Omitted image "arrow.png"\] Alt text: Accounted More Actions icon\) and choosing a different status.


**Parent Topic:**[Manage impacted people](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/critical-event-management/manage-impacted-people.md)

**Related topics**  


[Generate impacted people list]()

[Add a person manually to the impacted people list]()

[Export an impacted people list]()

[View an impacted person record]()

[View notifications received]()

[Conduct a roll call as an on-site responder]()