Critical Event form

reference australia Updated Sep 10, 2026 1 min read new-critical-event-form.md

Field descriptions on the form for a critical event. It includes the Critical Event form section and the Closure form section.

Field	Description
Critical Event form section
Number	Critical event number.
Category	Type of critical event.
Severity	Severity level for the critical event.
Source	Pre-populated with the user who reports the critical event.
Affected location	Location of the critical event.
Opened by	User who created the form.
Additional reporters	Reporter of the child event associated with the parent event.
On-site responder group	Responder group from the list of user groups mapped to the location. Only assignment groups with the sn_critical_responder role appear.
Parent	Parent critical event number.
Assignment group	Assignment group of the critical event location. Groups containing individuals with the agent [sn_critical_agent] role appear on selecting this field. Select the correct assignment group.
Assigned to	Critical event agent that is assigned to the critical event.
Short description	Summary of the critical event.
Description	Detailed description of the critical event.
Closure form section
Closure Code	Type of closure for the critical event. Types are the following:- Critical Event Resolved: Critical event has ended. Non-Critical Event: Critical event was a false alarm or doesn't require a response.
Close notes	Comments about the critical event closure.

**Parent Topic:**[Critical Event Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/critical-event-management/critical-event-management-reference.md)

159 lines · 2.9 KB Wrap lines

---
title: Critical Event form
description: Field descriptions on the form for a critical event. It includes the Critical Event form section and the Closure form section.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/critical-event-management/new-critical-event-form.html
release: australia
product: Critical Event Management
classification: critical-event-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Critical Event Management, Health and Safety, Employee Service Management]
---

# Critical Event form

Field descriptions on the form for a critical event. It includes the Critical Event form section and the Closure form section.

<table id="table_gfl_dlb_bdc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td class="sub-head" colspan="2">

**Critical Event** form section

</td></tr><tr><td>

Number

</td><td>

Critical event number.

</td></tr><tr><td>

Category

</td><td>

Type of critical event.

</td></tr><tr><td>

Severity

</td><td>

Severity level for the critical event.

</td></tr><tr><td>

Source

</td><td>

Pre-populated with the user who reports the critical event.

</td></tr><tr><td>

Affected location

</td><td>

Location of the critical event.

</td></tr><tr><td>

Opened by

</td><td>

User who created the form.

</td></tr><tr><td>

Additional reporters

</td><td>

Reporter of the child event associated with the parent event.

</td></tr><tr><td>

On-site responder group

</td><td>

Responder group from the list of user groups mapped to the location. Only assignment groups with the sn\_critical\_responder role appear.

</td></tr><tr><td>

Parent

</td><td>

Parent critical event number.

</td></tr><tr><td>

Assignment group

</td><td>

Assignment group of the critical event location. Groups containing individuals with the agent \[sn\_critical\_agent\] role appear on selecting this field. Select the correct assignment group.

</td></tr><tr><td>

Assigned to

</td><td>

Critical event agent that is assigned to the critical event.

</td></tr><tr><td>

Short description

</td><td>

Summary of the critical event.

</td></tr><tr><td>

Description

</td><td>

Detailed description of the critical event.

</td></tr><tr><td class="sub-head" colspan="2">

**Closure** form section

</td></tr><tr><td>

Closure Code

</td><td>

Type of closure for the critical event. Types are the following:-   Critical Event Resolved: Critical event has ended.
-   Non-Critical Event: Critical event was a false alarm or doesn't require a response.

</td></tr><tr><td>

Close notes

</td><td>

Comments about the critical event closure.

</td></tr></tbody>
</table>**Parent Topic:**[Critical Event Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/critical-event-management/critical-event-management-reference.md)