Modify notifications used with Emergency Outreach

---
title: Modify notifications used with Emergency Outreach
description: The administrator can modify email notifications used with Emergency Outreach.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/emergency-outreach/edit-add-emergency-outreach-notif.html
release: australia
product: Emergency Outreach
classification: emergency-outreach
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Emergency Outreach notifications, Emergency Outreach, Emergency Response Management, Workplace Service Delivery, Employee Service Management]
---

# Modify notifications used with Emergency Outreach

The administrator can modify email notifications used with Emergency Outreach.

## Before you begin

Review the details about planning for, creating, and modifying system notifications by starting with [Create an email notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_CreateANotification.md).

Role required: admin

## Procedure

1.  Navigate to **All** > **Emergency Outreach** > **Send Outreach**, and then select the Content configuration tab.

2.  In the **Response Mode** field, select the mode of the outreach notification to change.

    The default notification for that response mode appears. If it does not appear, search for the notification by name and select it.

<table id="table_hjq_v5n_dmb"><thead><tr><th>

Application

</th><th>

Notification name

</th></tr></thead><tbody><tr><td>

Emergency Outreach

</td><td>

Employee Check-ins

</td></tr><tr><td>

Employee Readiness Surveys

</td><td>

Outreach Surveys

</td></tr><tr><td>

Employee Health Screening

</td><td>

Daily Health Verification

</td></tr><tr><td>

Contact Tracing

</td><td>

-   Employee Daily Log Alert
-   User Privacy Consent
-   Notify Exposed Contact


</td></tr></tbody>
</table>3.  Click the preview icon \(\[Omitted image "icon-preview.png"\] Alt text: Preview icon\) beside the **Notification** field, and then click **Open record**.

4.  In the notification record, modify the details of the notification.

    Follow the requirements for the particular notification for the application. To review the requirements for each application, see [Add email notifications for use with Emergency Outreach](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/emergency-outreach/configure-outreach-email-notif.md).

5.  Click **Preview Notification** and verify your changes.

    Ensure that the information required in the notification is correct and the links are valid.

6.  When you're finished, click **Update**.


## Result

The modified notification is used for future outreach notifications for the corresponding application.