Report your health status

task australia Updated Sep 10, 2026 1 min read emp-check-in-emergency-outreach.md

If you receive an email, mobile push notification, or SMS notification to report your health status, you can update your status from the message.

Before you begin

To receive mobile push notifications, you must have the Now® Mobile app.

Role required: none

Procedure

To reply to an email notification, select a response from the message and email it.

[Omitted image "voluntary_health_checkin_email.png"] Alt text: Email notification with choices that the user can select to report status.
To reply to a mobile push notification:
1. Tap the notification to open the message.
2. In the message, tap Check In.
3. On the Check In screen, provide your location and additional comments.
4. Tap Status and then select a response.
[Omitted image "mobile-checkin.png"] Alt text: Set of screens displayed on the mobile app to respond with health status.
To reply to an SMS notification:
1. Open the SMS message on your phone.
2. Reply with the number of your response.

Result

After you reply to the notification, your response is sent to you and your employer. A record for your response is also updated. Your personal information is secure. Only the staff managing the health situation have access to your response.

Parent Topic:Emergency Outreach

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---
title: Report your health status
description: If you receive an email, mobile push notification, or SMS notification to report your health status, you can update your status from the message.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/emergency-outreach/emp-check-in-emergency-outreach.html
release: australia
product: Emergency Outreach
classification: emergency-outreach
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Emergency Outreach, Emergency Response Management, Workplace Service Delivery, Employee Service Management]
---

# Report your health status

If you receive an email, mobile push notification, or SMS notification to report your health status, you can update your status from the message.

## Before you begin

To receive mobile push notifications, you must have the [Now® Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-mobile-employee-experience/mobile-employee-experience.md) app.

Role required: none

## Procedure

- To reply to an email notification, select a response from the message and email it.

\[Omitted image "voluntary\_health\_checkin\_email.png"\] Alt text: Email notification with choices that the user can select to report status.

- To reply to a mobile push notification:

1. Tap the notification to open the message.

2. In the message, tap **Check In**.

3. On the Check In screen, provide your location and additional comments.

4. Tap **Status** and then select a response.

\[Omitted image "mobile-checkin.png"\] Alt text: Set of screens displayed on the mobile app to respond with health status.

- To reply to an SMS notification:

1. Open the SMS message on your phone.

2. Reply with the number of your response.

## Result

**Parent Topic:**[Emergency Outreach](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/emergency-outreach/emergency-outreach.md)