Modify or add Employee Readiness Surveys

---
title: Modify or add Employee Readiness Surveys
description: Review the Employee workplace readiness survey that is installed with the Employee Readiness Surveys app. Modify the survey, or create one or more surveys to use based on the readiness concerns that you want to address and any legal obligations under applicable law, including data protection laws.Create one or more surveys to use for different workplaces or to evaluate other areas of concern. Start by planning the surveys carefully to gather the best data for your evaluation of readiness to return to the workplace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/emergency-outreach/modify-emp-readiness-survey.html
release: australia
product: Emergency Outreach
classification: emergency-outreach
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Emergency Outreach, Emergency Response Management, Workplace Service Delivery, Employee Service Management]
---

# Modify or add Employee Readiness Surveys

Review the Employee workplace readiness survey that is installed with the Employee Readiness Surveys app. Modify the survey, or create one or more surveys to use based on the readiness concerns that you want to address and any legal obligations under applicable law, including data protection laws.

## Before you begin

Familiarize yourself with [Survey administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/r_SurveyAdminTasks.md). Then meet with other emergency response team stakeholders to plan the changes to the survey. Decide whether to edit the existing survey before you send it to employees, or to create one or more new surveys.

Role required: sn\_imt\_checkin.checkin\_admin, survey\_creator, survey\_admin, or admin

## About this task

Users with the sn\_imt\_checkin.checkin\_admin role have the survey\_creator role, and are made owners of the default readiness survey. Users with the survey\_creator role can edit or copy the default survey. These users can also add another readiness survey and add other users as owners to collaborate with them.

\[Omitted image "survey-definition-owners.png"\] Alt text: Survey definition with owners who are check-in admins

## Procedure

1.  Navigate to **All** > **Surveys** > **View Surveys** and open the **Employee workplace readiness survey**.

    \[Omitted image "survey-definition-fields-lists.png"\] Alt text: Survey definition Introduction and end notes form section and related lists

2.  Using the plan that you made for changing the survey, update any of the following survey elements.

<table id="reuse-choicetable_afj_nqk_qlb"><thead><tr><th align="left" id="d378217e114">

Option

</th><th align="left" id="d378217e117">

Description

</th></tr></thead><tbody><tr><td id="d378217e123">

**Add owners**

</td><td>

Select the lock icon \(\[Omitted image "icon-lock.png"\] Alt text: Lock icon\) beside **Owners** to unlock the list of survey owners. Add the user to collaborate with on this survey.

</td></tr><tr><td id="d378217e141">

**Update the introductory and ending text**

</td><td>

Select the Introduction &amp; End Notes section tab and update the text.

</td></tr><tr><td id="d378217e150">

**Work with the questions**

</td><td>

1.  In the Metric Categories related list, select **Please complete this confidential survey**. Questions appear in the Assessment Metrics related list.
2.  Select the question to open the Survey Question form. Modify and complete your edits. The answers are listed in the Assessment Metric Definitions related list.


</td></tr><tr><td id="d378217e171">

**Work with the question responses**

</td><td>

In the Assessment Metric Definitions related list, select the response to edit. Update the response as desired.

</td></tr></tbody>
</table>3.  Complete any other changes to the survey options, and select **Update**.


## Result

The modified survey is used for future outreach surveys.

**Parent Topic:**[Emergency Outreach](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/emergency-outreach/emergency-outreach.md)

## Add additional Employee Readiness Surveys

Create one or more surveys to use for different workplaces or to evaluate other areas of concern. Start by planning the surveys carefully to gather the best data for your evaluation of readiness to return to the workplace.

### Before you begin

Role required: sn\_imt\_checkin.checkin\_admin, survey\_creator, survey\_admin, or admin

### About this task

Consider how you want to begin to reopen your workplace, and what you must understand about the employees before you can begin. Work with a user with the survey\_admin role in your company to plan the types of questions and responses for the survey. For information about adding surveys, see [Survey administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/r_SurveyAdminTasks.md) and [Survey designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/c_SurveyDesigner.md).

### Procedure

-   To create a survey, navigate to **Surveys** &gt; **View Surveys**.

-   Select **New** or **Survey Designer** and enter the information to complete the survey from the plan that you made.

    Decide on a naming convention to use for surveys, so that a user with the sn\_imt\_checkin.checkin\_admin role knows which one to select when sending outreach surveys. For example, **Readiness survey India** or **Customer service employees return readiness**.


**Related topics**  


[Send a readiness survey in Emergency Outreach](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/send-notification-to-exposed-contact.md)