Activate Employee Document Management

---
title: Activate Employee Document Management
description: You can activate the Employee Document Management \[com.sn\_employee\_document\_management\] plugin with the admin role. This plugin includes demo data and activates related plugins if they aren't already active.The Employee Document Management Bulk Uploads requires separate subscriptions to the Orchestration \[com.snc.runbook\_automation\] and ServiceNow IntegrationHub Installer \[com.glide.hub.integrations\] plugins. These plugins must be activated by ServiceNow personnel.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-document-management/activate-employee-doc-mgmnt.html
release: australia
product: Employee Document Management
classification: employee-document-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Configuring Employee Document Management, Employee Document Management, HR Documents, HR Service Delivery, Employee Service Management]
---

# Activate Employee Document Management

You can activate the Employee Document Management \[com.sn\_employee\_document\_management\] plugin with the admin role. This plugin includes demo data and activates related plugins if they aren't already active.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3.  Select **Install** to start the installation process.

    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

    You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).


**Parent Topic:**[Configuring Employee Document Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-document-management/configuring-employee-document-management.md)

**Related topics**  


[Defining and setting for employee documents]()

## Request employee document management bulk uploads

The Employee Document Management Bulk Uploads requires separate subscriptions to the Orchestration \[com.snc.runbook\_automation\] and ServiceNow IntegrationHub Installer \[com.glide.hub.integrations\] plugins. These plugins must be activated by ServiceNow personnel.

### Before you begin

Role required: admin

### About this task

There is demo data available that provides configuration examples of a local directory and third-party, cloud-based document repositories. These examples help you to configure Employee Document Management bulk uploads with your own internal document repository.

To view the demo data, you must activate the Orchestration \[com.snc.runbook\_automation\] and ServiceNow IntegrationHub Installer \[com.glide.hub.integrations\] plugins first.

The Employee Document Management \[com.sn\_hr\_employee\_document\_management\] plugin must be activated last.

<table id="table_h55_lbp_sfb"><thead><tr><th>

Plugin

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Orchestration\[com.snc.runbook\_automation\]

</td><td>

Required for bulk imports from local drives.

</td></tr><tr><td>

ServiceNow IntegrationHub Installer \[com.glide.hub.integrations\]

</td><td>

Required for bulk imports from third-party, cloud-based document repositories.

</td></tr></tbody>
</table>To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.

If you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps.

### Procedure

1.  Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.

2.  Select **Request plugin** to open the **Activate Plugin** form on Now Support.

3.  On the **Activate Plugin** form, provide the following information.

<table id="table_awx_bhf_ygb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr id="target-instance"><td>

What is your target instance

</td><td>

Select the instance that you want to activate the plugin on.

</td></tr><tr><td>

Which plugin would you like to activate

</td><td>

Select the name of the plugin to activate.

 **Note:** If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the **Plugin I'm looking for is not listed** check box and then enter the name of the plugin.

</td></tr><tr id="date-time"><td>

Select Maintenance Date and Time

</td><td>

Select the date and time to activate the plugin.

</td></tr></tbody>
</table>    For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.

4.  Select **Submit**.

    After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.


**Related topics**  


[List of plugins \(Madrid\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/list-of-plugins.md)