API permissions/scope for ServiceNow integration with Zoom

reference australia Updated Sep 10, 2026 1 min read api-scope-sn-integ-zoom.md
Raw file servicenow.com

The list of the API permissions/scope requested by the ServiceNow Collaboration services for Zoom are as follows.

Scope type API scope Description
User user:master View and manage a sub account’s user information.
user:read:admin View all user information.
user:write:admin View user information and manage users.
Chat chat_channel:read:admin View all users’ chat channel.
chat_channel:write:admin View and manage all users’ chat channels.
chat_message:read:admin View all users’ chat messages.
chat_message:write:admin View and manage all users’ chat messages.
imchat:read:admin View all users’ history and channels.
imchat:bot Enable chatbot within Zoom Chat Client.

Parent Topic:Collaboration services for Zoom reference

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