Associate Guided Self-Service Process to a topic

task australia Updated Sep 10, 2026 1 min read associate-gss-guided-process-to-topic.md
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You can make Guided Self-Service available from a topic. The GSS content appears on the topic page enabling your employees to easily self-serve.

Before you begin

Role required: admin, topic manager, taxonomy manager or contributor

Procedure

  1. Navigate to All > Content Taxonomy > Topics.

  2. Click and open the topic to which you want to associate the GSS content.

  3. On the Guided Self-Service Process tab, click New.

  4. On the form, fill in the fields.

    Field Description
    Guided Self-Service process Guided Self-Service process associated with the topic. Search for and select the Guided self-service process associated with the topic.
    Topic Topic in which you want the Guided Self-Service process to appear.
    Order Order in which you want the Guided Self-Service process to appear.

    Note: When you associate a guided self-service process to a sub-topic, the guided help also appears on its parent topic.

  5. Click Submit.

Result

The GSS content appears on the topic page enabling your employees to easily self-serve.

Related topics

Guided Self-Service reference

Use Guided Self-Service

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