Associate Guided Self-Service Process to a topic
task australia Updated Sep 10, 2026 1 min read associate-gss-guided-process-to-topic.md
You can make Guided Self-Service available from a topic. The GSS content appears on the topic page enabling your employees to easily self-serve.
Before you begin
Role required: admin, topic manager, taxonomy manager or contributor
Procedure
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Navigate to All > Content Taxonomy > Topics.
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Click and open the topic to which you want to associate the GSS content.
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On the Guided Self-Service Process tab, click New.
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On the form, fill in the fields.
Field Description Guided Self-Service process Guided Self-Service process associated with the topic. Search for and select the Guided self-service process associated with the topic. Topic Topic in which you want the Guided Self-Service process to appear. Order Order in which you want the Guided Self-Service process to appear. Note: When you associate a guided self-service process to a sub-topic, the guided help also appears on its parent topic.
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Click Submit.
Result
The GSS content appears on the topic page enabling your employees to easily self-serve.
Related topics
55 lines · 2.4 KB
---
title: Associate Guided Self-Service Process to a topic
description: You can make Guided Self-Service available from a topic. The GSS content appears on the topic page enabling your employees to easily self-serve.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/associate-gss-guided-process-to-topic.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create and associate topics, Unified Taxonomy for Employee Center, Setup Employee Center browse experience features, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---
# Associate Guided Self-Service Process to a topic
You can make Guided Self-Service available from a topic. The GSS content appears on the topic page enabling your employees to easily self-serve.
## Before you begin
Role required: admin, topic manager, taxonomy manager or contributor
## Procedure
1. Navigate to **All** > **Content Taxonomy** > **Topics**.
2. Click and open the topic to which you want to associate the GSS content.
3. On the **Guided Self-Service Process** tab, click **New**.
4. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Guided Self-Service process|Guided Self-Service process associated with the topic. Search for and select the Guided self-service process associated with the topic.|
|Topic|Topic in which you want the Guided Self-Service process to appear.|
|Order|Order in which you want the Guided Self-Service process to appear.|
**Note:** When you associate a guided self-service process to a sub-topic, the guided help also appears on its parent topic.
5. Click **Submit**.
## Result
The GSS content appears on the topic page enabling your employees to easily self-serve.
**Related topics**
[Guided Self-Service reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/gss-guided-self-service-reference-info.md)
[Use Guided Self-Service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/gss-guided-self-service-homepage.md)
| title | Associate Guided Self-Service Process to a topic |
| description | You can make Guided Self-Service available from a topic. The GSS content appears on the topic page enabling your employees to easily self-serve. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/associate-gss-guided-process-to-topic.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create and associate topicsUnified Taxonomy for Employee CenterSetup Employee Center browse experience featuresConfiguring Employee CenterEmployee CenterEmployeeWorksEmployee Service Management |