Configuring Microsoft Teams integration for Employee Experience

---
title: Configuring Microsoft Teams integration for Employee Experience
description: Offers help for employees to resolve their IT, HR, and UR related issues through Microsoft Teams. Employees can interact with the agents from within Microsoft Teams to resolve their issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/c\_employee\_ex\_config.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Configuring Microsoft Teams integration for Employee Experience

Offers help for employees to resolve their IT, HR, and UR related issues through Microsoft Teams. Employees can interact with the agents from within Microsoft Teams to resolve their issues.

-   **[Configure IT Service Management integration with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/sn-ms-teams-config-it.md)**  
Complete the procedures outlined to configure IT Service Management integration with Microsoft Teams.
-   **[Configure HR Service Delivery integration with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/sn-ms-teams-config-hr.md)**  
Complete the following procedures to configure the HR Service Delivery integration with Microsoft Teams.
-   **[Configure Universal Request integration with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ur-ms-teams-config-ur.md)**  
Complete the following procedures to configure the Universal Request integration with Microsoft Teams.

**Parent Topic:**[Configuring ServiceNow for Microsoft Teams and Microsoft 365 integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/integrate-sn-teams.md)