Check your to-do tasks by using the ServiceNow Otto for Virtual Agent

task australia Updated Sep 10, 2026 1 min read check-todo-tasks-using-the-now-assist-virtual-agent.md
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Check your to-do and pending tasks by using the ServiceNow Otto for Virtual Agent AI chat window. By checking these tasks, you can stay organized, prioritize the most important tasks on your list, and monitor how you're doing against your deadlines.

Before you begin

You can also perform the following steps in ServiceNow Otto for Virtual Agent for Microsoft Teams. You can check your to-dos and tasks similarly.

Role required: None

Procedure

  1. Navigate to All > Self-Service > Employee Center.

  2. Select Open chat.

    ServiceNow Otto appears.

  3. Enter your query.

    To check your to-do tasks, you can enter instructions like Show my tasks, Show my pending tasks, Show my open tasks, or Show me my tasks due today/due this week/due later/due soon.

  4. View the list of tasks, under the To-do Tasks, by selecting Start.

  5. View the list of pending tasks in more detail by selecting Task Center in the response.

  6. From the list of tasks displayed, select the task that you want to work on.

    The task details are displayed in the card.

  7. Select the task that you want to view or update.

    Save the changes.

  8. Check other tasks by selecting Continue.

  9. End the chat by selecting End chat.

Parent Topic:Using ServiceNow Otto for Employee Experience

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