Respond to a comment in a notification

---
title: Respond to a comment in a notification
description: A comment in the activity stream generates a notification to which the user can respond directly, without leaving Microsoft Teams.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/comments-notification.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Employee actions, Use ITSM and HRSD integrations with Microsoft Teams, Use Microsoft Teams integration for Employee Experience, Use, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Respond to a comment in a notification

A comment in the activity stream generates a notification to which the user can respond directly, without leaving Microsoft Teams.

## Before you begin

Role required: user

## About this task

If the user needs to take an additional action, such as attaching a document, they must click **View Ticket Details** to go to the ticket in a Service Portal.

## Procedure

1.  Launch Microsoft Teams application.

2.  Click **Activity**.

3.  View the list of notifications feeds for:

    -   Incident
    -   HR case
    -   Change request
    -   Requested item
4.  Click the notification to view the details.

    \[Omitted image "comment-notification.png"\] Alt text: Comment in the notification

5.  Click **Send reply**.

6.  Enter your comment.

7.  Click **Send**.

8.  Click **View ticket details** to view the complete details of the ticket.


**Parent Topic:**[Employee actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/employee-sn-ms-teams.md)