Configure action types

---
title: Configure action types
description: Configure action types based on the behavior action as an action type.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/config-action-types.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Action framework, Setup task management, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---

# Configure action types

Configure action types based on the behavior action as an action type.

## Before you begin

Role required: sp\_admin or sn\_hr\_sp.esc\_admin

## About this task

Action group provides quick access to approve or reject the requests directly from the approvals page. You can modify the actions to suit your business needs.

## Procedure

1.  Navigate to **All** > **Employee Center** > **Action framework** > **Actions**.

2.  Click **New** or edit an existing record.

3.  On the **Action type**, search and select an existing record or create a new record.

4.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Action type name|Name of the action type.|
    |Execute client script before server script|Option to select when the client script needs to be executed before the server script.|
    |Active|Check the box to activate the action type.|
    |Server script|Server scripts run on the server. Scripts are executed in th|
    |Server parameters|Server parameters that are required to execute the function for example **State, sys\_id**|
    |Client script|Client scripts run on the client side.|
    |Client parameters|Client parameters that are required to execute the function.|

5.  Click Save or Update.


## Result

Action type is configured. You can associate this **Action type** to Actions.