Modify the my favorites widget display
The My Favorites widget displays the favorited content for quick use. You can configure the instance options to control the appearance of the widget, such as the title and number of items to display you want to view.
Before you begin
Role required: sp_admin or admin
Procedure
-
Navigate to All > Self-Service > Employee Center.
The Employee Center home page is displayed.
-
Press and hold the control key, right-click the Favorites widget, and then select Instance Options.
Instance options page appears.
[Omitted image "favorites-instance-options.png"] Alt text: Instance options
.
-
Configure the instance options.
|
Instance option |
Description |
|---|---|
|
Visible Favorites |
Number of favorites to show. Default value 4. |
|
Show empty state |
Opt in to show the widget with empty state message when no content is marked as favorite. |
|
Sort Order |
Sort order of favorite items you want to view on the widget. The choices are:- Recently Accessed
|
|
List Type |
How you want the items to appear on the widget. The choices are:- Card List
|
|
Card Behavior |
The way you want the card to appear on the widget. The choices are:- Single
|
|
Load Configuration |
Select the list of Load configuration option.- Async
|
For more information, see [Cross-channel favorites](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown).
---
title: Modify the my favorites widget display
description: The My Favorites widget displays the favorited content for quick use. You can configure the instance options to control the appearance of the widget, such as the title and number of items to display you want to view.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/config-favorites-instance-options.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Cross-channel favorites, Setup Employee Center browse experience features, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---
# Modify the my favorites widget display
The **My Favorites** widget displays the favorited content for quick use. You can configure the instance options to control the appearance of the widget, such as the title and number of items to display you want to view.
## Before you begin
Role required: sp\_admin or admin
## Procedure
1. Navigate to **All** > **Self-Service** > **Employee Center**.
The Employee Center home page is displayed.
2. Press and hold the control key, right-click the Favorites widget, and then select **Instance Options**.
Instance options page appears.
\[Omitted image "favorites-instance-options.png"\] Alt text: Instance options
.
3. Configure the instance options.
<table id="table_lgk_4yj_crb"><thead><tr><th>
Instance option
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Visible Favorites
</td><td>
Number of favorites to show. Default value 4.
</td></tr><tr><td>
Show empty state
</td><td>
Opt in to show the widget with empty state message when no content is marked as favorite.
</td></tr><tr><td>
Sort Order
</td><td>
Sort order of favorite items you want to view on the widget. The choices are:- **Recently Accessed**
- **Date Added \(newest\)**
- **Date Added \(oldest\)**
Default value: Recently Accessed
</td></tr><tr><td>
List Type
</td><td>
How you want the items to appear on the widget. The choices are:- **Card List**
- **Simple List**
Default value: Simple List
</td></tr><tr><td>
Card Behavior
</td><td>
The way you want the card to appear on the widget. The choices are:- **Single**
- **Wrap**
Default value: Single
</td></tr><tr><td>
Load Configuration
</td><td>
Select the list of Load configuration option.- **Async**
- **Sync**
You may make the load configuration Synchronous for the widgets visible on the Home page for better load experience.
</td></tr></tbody>
</table>4. Click **Save**.
For more information, see [Cross-channel favorites](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown).
| title | Modify the my favorites widget display |
| description | The My Favorites widget displays the favorited content for quick use. You can configure the instance options to control the appearance of the widget, such as the title and number of items to display you want to view. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/config-favorites-instance-options.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Cross-channel favoritesSetup Employee Center browse experience featuresConfiguring Employee CenterEmployee CenterEmployeeWorksEmployee Service Management |