Configure the Notify connector app to use Meeting Extensions in the Microsoft Azure portal
Configure the existing Notify connector app/bot to use Meeting Extensions in Microsoft Azure portal to fetch the incident details during the conference call in Microsoft Teams.
Before you begin
Role required: Microsoft Azure admin
About this task
No need to create a separate Meeting Extensions bot as the Meeting Extensions app depends on the Notify connector for Microsoft Teams app. You can configure the existing Notify connector app/bot in the Microsoft Azure portal for Meeting Extensions to have a seamless conference call experience in Microsoft Teams.
Note: Ensure that API permissions are configured for the Notify connector for Microsoft Teams app in the Microsoft Azure portal. For more information, see Manage permissions and authenticate the Notify connector app/bot in Microsoft Azure portal. You must update the following changes to the existing Notify connector app in the Microsoft Azure portal.
Procedure
-
Log in to Microsoft Azure portal as Microsoft Azure admin.
-
Navigate to Azure Services > Azure Active Directory > Manage > App registrations.
-
Open the app created for Notify connector in Microsoft Teams in the section Create an app in Microsoft Teams to enable making calls.
-
Navigate to Manage > API Permissions > Add a permission > Microsoft Graph and select Application permissions.
-
Search and select the following values using Select permissions, and then select Add permissions.
- TeamsTab.ReadWriteForChat.All from TeamsTab list.
- TeamsAppInstallation.ReadWriteForChat.All from TeamsAppInstallation list.
-
Grant admins access to the Microsoft Azure applications that require admin approval.
-
Select Grant admin consent for <tenant> in the API permissions page.
-
Select Yes in the Grant admin consent confirmation pop-up page.
-
-
Authenticate app to receive the incoming requests from Microsoft Teams into ServiceNow® instance.
-
Navigate to Manage > Authentication > Platform configurations > Add a platform > Web applications > Web.
-
On the form, fill in the fields.
-
|
Field |
Description |
|---|---|
|
Redirect URIs |
Enter the meeting login URL. URL should be in the following format:
|
|
Implicit grant |
Select Access tokens and ID tokens |
Parent Topic:Integrate Meeting Extensions self-configured app with Microsoft Teams
---
title: Configure the Notify connector app to use Meeting Extensions in the Microsoft Azure portal
description: Configure the existing Notify connector app/bot to use Meeting Extensions in Microsoft Azure portal to fetch the incident details during the conference call in Microsoft Teams.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/configure-app-meeting-extensbility-ms-teams.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrate Meeting Extensions self-configured app with Microsoft Teams, Integration for Agent Experience, Setup for integrating self-configured apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---
# Configure the Notify connector app to use Meeting Extensions in the Microsoft Azure portal
Configure the existing Notify connector app/bot to use Meeting Extensions in Microsoft Azure portal to fetch the incident details during the conference call in Microsoft Teams.
## Before you begin
Role required: Microsoft Azure admin
## About this task
No need to create a separate Meeting Extensions bot as the Meeting Extensions app depends on the Notify connector for Microsoft Teams app. You can configure the existing Notify connector app/bot in the Microsoft Azure portal for Meeting Extensions to have a seamless conference call experience in Microsoft Teams.
**Note:** Ensure that API permissions are configured for the Notify connector for Microsoft Teams app in the Microsoft Azure portal. For more information, see [Manage permissions and authenticate the Notify connector app/bot in Microsoft Azure portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/manage-permissions-notify.md). You must update the following changes to the existing Notify connector app in the Microsoft Azure portal.
## Procedure
1. Log in to [Microsoft Azure portal](https://portal.azure.com/) as Microsoft Azure admin.
2. Navigate to **Azure Services** > **Azure Active Directory** > **Manage** > **App registrations**.
3. Open the app created for Notify connector in Microsoft Teams in the section [Create an app in Microsoft Teams to enable making calls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/create-app-ms-teams.md).
4. Navigate to **Manage** > **API Permissions** > **Add a permission** > **Microsoft Graph** and select **Application permissions**.
5. Search and select the following values using **Select permissions**, and then select **Add permissions**.
- **TeamsTab.ReadWriteForChat.All** from TeamsTab list.
- **TeamsAppInstallation.ReadWriteForChat.All** from TeamsAppInstallation list.
6. Grant admins access to the Microsoft Azure applications that require admin approval.
1. Select **Grant admin consent for <tenant>** in the API permissions page.
2. Select **Yes** in the Grant admin consent confirmation pop-up page.
7. Authenticate app to receive the incoming requests from Microsoft Teams into ServiceNow® instance.
1. Navigate to **Manage** > **Authentication** > **Platform configurations** > **Add a platform** > **Web applications** > **Web**.
2. On the form, fill in the fields.
<table id="table_cfc_hsg_pnb"><thead><tr><th align="left">
Field
</th><th align="left">
Description
</th></tr></thead><tbody><tr><td>
Redirect URIs
</td><td>
Enter the meeting login URL.
URL should be in the following format:
`https://<instance-name>.service-now.com/sn_now_teams_ext_meeting_login.do`
</td></tr><tr><td>
Implicit grant
</td><td>
Select **Access tokens** and **ID tokens**
</td></tr></tbody>
</table> 3. Click **Configure**.
**Parent Topic:**[Integrate Meeting Extensions self-configured app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-meeting-extensibility-single-tenant.md)
| title | Configure the Notify connector app to use Meeting Extensions in the Microsoft Azure portal |
| description | Configure the existing Notify connector app/bot to use Meeting Extensions in Microsoft Azure portal to fetch the incident details during the conference call in Microsoft Teams. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/configure-app-meeting-extensbility-ms-teams.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integrate Meeting Extensions self-configured app with Microsoft TeamsIntegration for Agent ExperienceSetup for integrating self-configured appsSetup the Servicenow instanceIntegrating ServiceNow with Microsoft Teams and Microsoft 365ServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |