Create or modify to-dos
Create or modify a to-dos in the Employee Center.
Before you begin
Role required: sn_hr_sp.esc_admin
You can use a condition builder to specify the conditions that a task must meet for it to appear on the user to-dos page. You can also define the appearance of the to-dos configuration header. You can associate both task and non-task tables in to-do configuration.
Procedure
-
Navigate to All > Employee Center > Administration > To-dos Configuration.
-
Click New or open a record.
-
Fill in the fields on the form.
|
Field |
Description |
|---|---|
|
Name |
Name of the to-dos configuration filter. |
|
Table |
Name of the table that the to-dos configuration is associated with.Note:
|
|
Tab |
The tab where you want the to-dos to appear. |
|
Conditions |
Conditions that a task must meet to appear on the to-dos page in the Employee Center.The conditions available to use are dependent on the table you select. Note: When defining conditions like case sensitivity or null values, see API GlideFilter - Scoped, Global. |
|
Active |
Check box to activate the to-dos configuration for use. |
|
Applies to |
Indicates the service portal the to-dos configuration applies to. |
The **Title row** and **Detail row** tabs appear.
- In the Title row tab, configure the title row of the to-dos configuration header.
|
Field |
Description |
|---|---|
|
Title type |
Indicates what the title type applies to. The choices are:- Fields: Uses a field from the table you selected for the title.
|
|
Title field |
Appears when you select Fields from the Title type list. Map a field from the table you selected to appear as the to-dos configuration title. |
|
Custom title |
Appears when you select Custom from the Title type list.Enter text you want to appear for the title. |
|
Field |
Description |
|---|---|
|
Detail type |
Indicates the type of detail you want to appear in the to-dos.- Custom: Indicates custom text appears as the to-dos configuration details.
Note: To display a link to the parent ticket page, make sure that the Link to parent check box is selected.
Note: To display a link to the corresponding ticket page, make sure that the Link to task check box is selected. |
|
Custom detail |
Enter custom text you want to appear in the to-dos list. Only appears when you select Custom from the Detail type list. |
|
Parent table |
The table you want to use to select fields from in the detail row of your to-dos.Only appears when you select Parent fields from the Detail type list. |
|
Parent fields |
The fields you want to appear in the detail row of your to-dos. The fields you choose are based on the table you selected.Only appears when you select Parent fields from the Detail type list. |
|
Link to parent |
Indicates you want a link that opens the parent task to appear on the ticket page.Only appears when you select Parent fields from the Detail type list. |
|
Detail fields |
Indicates the fields you want to appear as the to-dos configuration details. If you select multiple fields, they are separated by a hyphen.Only appears when you select Fields from the Detail type list. |
|
Link to task |
Indicates you want a link to appear that prompts the user to select to open a task on the ticket page.Note: Link to task works only when the table extends the task table. Only appears when you select Fields from the Detail type list. |
**Note:** If no widget mapping is provided, a default to-dos widget is used.
1. Click **New** or open a record.
2. Fill in the fields on the form.
|
Field |
Description |
|---|---|
|
To-dos Configuration |
This field is automatically set to the to-dos configuration that the widget mapping is associated with. |
|
Table |
This field is automatically set to the table that the to-dos configuration is associated with. |
|
Conditions |
Conditions that a to-do must meet for it to display with the widget.Note: When defining conditions like case sensitivity or null values, see API GlideFilter - Scoped, Global. |
|
Active |
Check box to activate the widget mapping for use. |
|
Widget |
Name of the widget that the to-dos configuration is associated with.Note: To learn more about widgets and how to configure them, see Service Portal widgets |
-
In the To-dos Configuration Detail list, you can map the source table fields based on the defined conditions.
-
Click New or open an existing record.
-
On the form, fill or modify the fields.
-
|
Field |
Description |
|---|---|
|
To-dos Configuration |
Select the to-dos configuration that you want to associate with the widget. |
|
Table |
This field is automatically set to the table that the to-dos configuration is associated with. |
|
To-do Target |
Select the target table that you want to map the configuration to. |
|
Conditions |
Enter the Conditions that a to-do must meet for the configuration mapping.Note: When defining conditions like case sensitivity or null values, see API GlideFilter - Scoped, Global. |
|
Active |
Check box to activate the widget mapping for use. |
|
Order |
Enter the order number in which you want the To-do to appear in the widget. |
\[Omitted image "to-do-config-field-mapping.png"\] Alt text: field mapping details
4. Click **Submit** or **Update**.
- Click Submit or Update.
Related topics
---
title: Create or modify to-dos
description: Create or modify a to-dos in the Employee Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/configure-to-dos-page-filters.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 5
breadcrumb: [Employee tasks page, Setup task management, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---
# Create or modify to-dos
Create or modify a to-dos in the Employee Center.
## Before you begin
Role required: sn\_hr\_sp.esc\_admin
You can use a condition builder to specify the conditions that a task must meet for it to appear on the user to-dos page. You can also define the appearance of the to-dos configuration header. You can associate both task and non-task tables in to-do configuration.
## Procedure
1. Navigate to **All** > **Employee Center** > **Administration** > **To-dos Configuration**.
2. Click **New** or open a record.
3. Fill in the fields on the form.
<table id="table_ipr_bbk_4fb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Name
</td><td>
Name of the to-dos configuration filter.
</td></tr><tr><td>
Table
</td><td>
Name of the table that the to-dos configuration is associated with.**Note:**
- You can associate one filter per table.
- The table must be an extension of the Task \[task\] table.
</td></tr><tr><td>
Tab
</td><td>
The tab where you want the to-dos to appear.
</td></tr><tr><td>
Conditions
</td><td>
Conditions that a task must meet to appear on the to-dos page in the Employee Center.The conditions available to use are dependent on the table you select. **Note:** When defining conditions like case sensitivity or null values, see API [GlideFilter - Scoped, Global](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/api-reference/server-api-reference/c_GlideFilterScopedAPI.md).
</td></tr><tr><td>
Active
</td><td>
Check box to activate the to-dos configuration for use.
</td></tr><tr><td>
Applies to
</td><td>
Indicates the service portal the to-dos configuration applies to.
</td></tr></tbody>
</table>4. Select **Save**.
The **Title row** and **Detail row** tabs appear.
5. In the **Title row** tab, configure the title row of the to-dos configuration header.
<table id="table_nht_lxy_qfb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Title type
</td><td>
Indicates what the title type applies to. The choices are:- Fields: Uses a field from the table you selected for the title.
- Custom: Provide custom text to appear as the to-dos configuration title.
</td></tr><tr><td>
Title field
</td><td>
Appears when you select **Fields** from the **Title type** list. Map a field from the table you selected to appear as the to-dos configuration title.
</td></tr><tr><td>
Custom title
</td><td>
Appears when you select **Custom** from the **Title type** list.Enter text you want to appear for the title.
</td></tr></tbody>
</table>6. In the **Detail row** tab, configure the details row of the to-dos configuration header.
<table id="table_w3l_4xy_qfb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Detail type
</td><td>
Indicates the type of detail you want to appear in the to-dos.- Custom: Indicates custom text appears as the to-dos configuration details.
- Parent fields: Select a parent table, and then map one or more fields from that table to appear as the to-dos configuration details. The fields will be separated by a hyphen.
**Note:** To display a link to the parent ticket page, make sure that the **Link to parent** check box is selected.
- Fields: Map one or more fields from the associated table to appear as the to-dos configuration details. The fields will be separated by a hyphen.
**Note:** To display a link to the corresponding ticket page, make sure that the **Link to task** check box is selected.
</td></tr><tr><td>
Custom detail
</td><td>
Enter custom text you want to appear in the to-dos list. Only appears when you select **Custom** from the **Detail type** list.
</td></tr><tr><td>
Parent table
</td><td>
The table you want to use to select fields from in the detail row of your to-dos.Only appears when you select **Parent fields** from the **Detail type** list.
</td></tr><tr><td>
Parent fields
</td><td>
The fields you want to appear in the detail row of your to-dos. The fields you choose are based on the table you selected.Only appears when you select **Parent fields** from the **Detail type** list.
</td></tr><tr><td>
Link to parent
</td><td>
Indicates you want a link that opens the parent task to appear on the ticket page.Only appears when you select **Parent fields** from the **Detail type** list.
</td></tr><tr><td>
Detail fields
</td><td>
Indicates the fields you want to appear as the to-dos configuration details. If you select multiple fields, they are separated by a hyphen.Only appears when you select **Fields** from the **Detail type** list.
</td></tr><tr><td>
Link to task
</td><td>
Indicates you want a link to appear that prompts the user to select to open a task on the ticket page.**Note:** Link to task works only when the table extends the task table.
Only appears when you select **Fields** from the **Detail type** list.
</td></tr></tbody>
</table>7. In the **To-dos Widget Mappings** list, you can map the filter to one or more custom to-dos widgets.
**Note:** If no widget mapping is provided, a default to-dos widget is used.
1. Click **New** or open a record.
2. Fill in the fields on the form.
<table id="table_ork_bxq_sfb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
To-dos Configuration
</td><td>
This field is automatically set to the to-dos configuration that the widget mapping is associated with.
</td></tr><tr><td>
Table
</td><td>
This field is automatically set to the table that the to-dos configuration is associated with.
</td></tr><tr><td>
Conditions
</td><td>
Conditions that a to-do must meet for it to display with the widget.**Note:** When defining conditions like case sensitivity or null values, see API [GlideFilter - Scoped, Global](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/api-reference/server-api-reference/c_GlideFilterScopedAPI.md).
</td></tr><tr><td>
Active
</td><td>
Check box to activate the widget mapping for use.
</td></tr><tr><td>
Widget
</td><td>
Name of the widget that the to-dos configuration is associated with.**Note:** To learn more about widgets and how to configure them, see [Service Portal widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/service-portal-widgets.md)
</td></tr></tbody>
</table> 3. Click **Submit** or **Update**.
8. In the **To-dos Configuration Detail** list, you can map the source table fields based on the defined conditions.
1. Click **New** or open an existing record.
2. On the form, fill or modify the fields.
<table id="table_wgf_k2n_wqb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
To-dos Configuration
</td><td>
Select the to-dos configuration that you want to associate with the widget.
</td></tr><tr><td>
Table
</td><td>
This field is automatically set to the table that the to-dos configuration is associated with.
</td></tr><tr><td>
To-do Target
</td><td>
Select the target table that you want to map the configuration to.
</td></tr><tr><td>
Conditions
</td><td>
Enter the Conditions that a to-do must meet for the configuration mapping.**Note:** When defining conditions like case sensitivity or null values, see API [GlideFilter - Scoped, Global](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/api-reference/server-api-reference/c_GlideFilterScopedAPI.md).
</td></tr><tr><td>
Active
</td><td>
Check box to activate the widget mapping for use.
</td></tr><tr><td>
Order
</td><td>
Enter the order number in which you want the To-do to appear in the widget.
</td></tr></tbody>
</table> 3. Under **Field Mappings**, map the fields of the selected **To-dos configuration** table with the **To-do target** table.
\[Omitted image "to-do-config-field-mapping.png"\] Alt text: field mapping details
4. Click **Submit** or **Update**.
9. Click **Submit** or **Update**.
**Related topics**
[Enable task configuration for approvals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/approval-hub-to-dos-page-filters.md)
| title | Create or modify to-dos |
| description | Create or modify a to-dos in the Employee Center. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/configure-to-dos-page-filters.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 5 |
| breadcrumb | Employee tasks pageSetup task managementConfiguring Employee CenterEmployee CenterEmployeeWorksEmployee Service Management |