Create filters or filter groups
With these filters and filter groups, you enable employees to easily filter, organize, discover, and fulfill the tasks in a few clicks.
Before you begin
Role required: sn_hr_sp.esc_admin
Procedure
-
Navigate to All > Employee Center > Administration > To-dos filters.
-
Click New or open a record.
-
Fill in the fields on the form.
|
Field |
Description |
|---|---|
|
Name |
Name of the filter or filter group. |
|
Application |
Application for the filter or filter group. |
|
Active |
Check the box to activate the task filter or filter group. |
|
Is filter group |
Option to create a filter group. Filter group can be associated with filters or categories only. |
|
Available for |
Option to make the filter available for only to select users, groups, roles, and more.Note: This field does not appear when you select Is filter group. |
|
Not available for |
Option to make the filter unavailable for.Note: This field does not appear when you select Is filter group. |
|
Description |
Descriptive information about the filter. |
The **Filter** or **Filter group** is created.
What to do next
Proceed to associate the categories, filters, and conditions from the related list. From the related list, select category for the filter. Select a category from the list available from the picker dialog box.
Note: Associate a filter to only one category or filter group.
If you do not select any specific category or filter group, the filter is not visible on the My tasks page.
Complete the following mapping per your requirement.
- For filter group, map Associated categories and Filters. Also, go to the Associated filters related list, click New, and fill in the form to add more filters.
- For filters, map Associated categories and Associated conditions. For sub-filters, map only Associated conditions as you cannot map a sub-filter to a category.
Based on your mapping, you make the filters available for employees to use on the My tasks page.
---
title: Create filters or filter groups
description: With these filters and filter groups, you enable employees to easily filter, organize, discover, and fulfill the tasks in a few clicks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/configure-to-dos-tasks-filters.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configurable task filters, Setup task management, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---
# Create filters or filter groups
With these filters and filter groups, you enable employees to easily filter, organize, discover, and fulfill the tasks in a few clicks.
## Before you begin
Role required: sn\_hr\_sp.esc\_admin
## Procedure
1. Navigate to **All** > **Employee Center** > **Administration** > **To-dos filters**.
2. Click **New** or open a record.
3. Fill in the fields on the form.
<table id="table_ipr_bbk_4fb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Name
</td><td>
Name of the filter or filter group.
</td></tr><tr><td>
Application
</td><td>
Application for the filter or filter group.
</td></tr><tr><td>
Active
</td><td>
Check the box to activate the task filter or filter group.
</td></tr><tr><td>
Is filter group
</td><td>
Option to create a filter group. Filter group can be associated with filters or categories only.
</td></tr><tr><td>
Available for
</td><td>
Option to make the filter available for only to select users, groups, roles, and more.**Note:** This field does not appear when you select **Is filter group**.
</td></tr><tr><td>
Not available for
</td><td>
Option to make the filter unavailable for.**Note:** This field does not appear when you select **Is filter group**.
</td></tr><tr><td>
Description
</td><td>
Descriptive information about the filter.
</td></tr></tbody>
</table>4. Select **Save**.
The **Filter** or **Filter group** is created.
## What to do next
Proceed to associate the categories, filters, and conditions from the related list. From the related list, select category for the filter. Select a category from the list available from the picker dialog box.
**Note:** Associate a filter to only one category or filter group.
If you do not select any specific category or filter group, the filter is not visible on the **My tasks** page.
Complete the following mapping per your requirement.
- For filter group, map **Associated categories** and **Filters**. Also, go to the **Associated filters** related list, click **New**, and fill in the form to add more filters.
- For filters, map **Associated categories** and **Associated conditions**. For sub-filters, map only **Associated conditions** as you cannot map a sub-filter to a category.
Based on your mapping, you make the filters available for employees to use on the **My tasks** page.
| title | Create filters or filter groups |
| description | With these filters and filter groups, you enable employees to easily filter, organize, discover, and fulfill the tasks in a few clicks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/configure-to-dos-tasks-filters.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configurable task filtersSetup task managementConfiguring Employee CenterEmployee CenterEmployeeWorksEmployee Service Management |