Create an external link
task australia Updated Sep 10, 2026 1 min read create-external-links.md
Create external links to access external resources and content. When creating a quick link, you can select an external link as the content type to display in a topic.
Before you begin
Role required: sp_admin, taxonomy_admin, or taxonomy_manager
Procedure
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Navigate to All > Content Taxonomy > External Links.
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Click New.
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On the form, fill in the fields.
For more information about the form fields and descriptions, see External Link form.
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Click Save or Submit.
What to do next
If you click Save, the Available For and Not Available For tabs appear. For more information, see Grant or restrict access to an external link.
- Grant or restrict access to an external link
Control who can access external links by setting the user criteria, which allows access only to specific users, groups, roles, and more.
Parent Topic:Quick links
Related topics
54 lines · 2.6 KB
---
title: Create an external link
description: Create external links to access external resources and content. When creating a quick link, you can select an external link as the content type to display in a topic.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/create-external-links.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Quick links, Setup Employee Center browse experience features, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---
# Create an external link
Create external links to access external resources and content. When creating a quick link, you can select an external link as the content type to display in a topic.
## Before you begin
Role required: sp\_admin, taxonomy\_admin, or taxonomy\_manager
## Procedure
1. Navigate to **All** > **Content Taxonomy** > **External Links**.
2. Click **New**.
3. On the form, fill in the fields.
For more information about the form fields and descriptions, see [External Link form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/external-link-form.md).
4. Click **Save** or **Submit**.
## What to do next
If you click **Save**, the **Available For** and **Not Available For** tabs appear. For more information, see [Grant or restrict access to an external link](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/grant-restrict-external-link.md).
- **[Grant or restrict access to an external link](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/grant-restrict-external-link.md)**
Control who can access external links by setting the user criteria, which allows access only to specific users, groups, roles, and more.
**Parent Topic:**[Quick links](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/emp-center-quick-link-config.md)
**Related topics**
[Create a quick link]()
[Modify the Quick links widget display]()
[Create a quick link](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/create-quick-links.md)
| title | Create an external link |
| description | Create external links to access external resources and content. When creating a quick link, you can select an external link as the content type to display in a topic. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/create-external-links.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Quick linksSetup Employee Center browse experience featuresConfiguring Employee CenterEmployee CenterEmployeeWorksEmployee Service Management |