Enable connecting to meetings from Microsoft Teams
Create the OIDC provider configuration record that enables users to connect to meetings in the Microsoft Teams application.
Before you begin
Ensure that you install the Azure apps in your environment.
Role required: oauth_admin
About this task
This step is only required if the upn is different from the email ID.
Procedure
-
Navigate to All > System OAuth > Application Registry.
-
Select the OIDC record in the format Azure AD – sso -<tenantname> where <tenantname> is the name of your tenant.
-
Review the OAuth OIDC Provider Configuration entry.
Note: This field is applicable for records of the type External OIDC Provider.
[Omitted image "preview-oauth-oidc.png"] Alt text: Preview OIDC provider configuration
-
Select Open Record.
-
In the User Claim field, enter
email. -
Select Update.
Parent Topic:Setup for integrating pre-published apps with Microsoft Teams for Employee Experience
---
title: Enable connecting to meetings from Microsoft Teams
description: Create the OIDC provider configuration record that enables users to connect to meetings in the Microsoft Teams application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/create-oauth-oidc-record.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integration for Employee Experience, Setup for integrating pre-published apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---
# Enable connecting to meetings from Microsoft Teams
Create the OIDC provider configuration record that enables users to connect to meetings in the Microsoft Teams application.
## Before you begin
Ensure that you install the Azure apps in your environment.
Role required: oauth\_admin
## About this task
This step is only required if the upn is different from the email ID.
## Procedure
1. Navigate to **All** > **System OAuth** > **Application Registry**.
2. Select the OIDC record in the format **Azure AD – sso -**<tenantname> where <tenantname> is the name of your tenant.
3. Review the **OAuth OIDC Provider Configuration** entry.
**Note:** This field is applicable for records of the type **External OIDC Provider**.
\[Omitted image "preview-oauth-oidc.png"\] Alt text: Preview OIDC provider configuration
4. Select **Open Record**.
5. In the **User Claim** field, enter `email`.
6. Select **Update**.
**Parent Topic:**[Setup for integrating pre-published apps with Microsoft Teams for Employee Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/c_employee_ex_tnt.md)
| title | Enable connecting to meetings from Microsoft Teams |
| description | Create the OIDC provider configuration record that enables users to connect to meetings in the Microsoft Teams application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/create-oauth-oidc-record.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integration for Employee ExperienceSetup for integrating pre-published appsSetup the Servicenow instanceIntegrating ServiceNow with Microsoft Teams and Microsoft 365ServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |