Review the active notifications for Microsoft Teams

---
title: Review the active notifications for Microsoft Teams
description: The notifications added by ServiceNow for Microsoft Teams, might duplicate existing notifications in your instance. Review and disable any duplicate notifications to avoid notifying users multiple times for the same event.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/disable-notifications-teams-hr.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR Service Delivery integration, Microsoft Teams Integration for Employee Experience, Configure, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Review the active notifications for Microsoft Teams

The notifications added by ServiceNow for Microsoft Teams, might duplicate existing notifications in your instance. Review and disable any duplicate notifications to avoid notifying users multiple times for the same event.

## Before you begin

Role required: admin

## About this task

You will find HR Case as a duplicate notification after installing the HR Service Delivery integration with Microsoft Teams application. You must disable one of the notifications by setting it to inactive.

## Procedure

1.  Navigate to **All** > **ServiceNow for Microsoft 365** > **Notifications** > **Provider Notifications**.

    You can also navigate to **All** > **System Notifications** > **Provider** > **Notifications**. \[Omitted image "notifications.png"\] Alt text: Notifications

2.  In the Notifications list, search for the **HR Case** notification.

3.  Select one of the **HR Case** notifications.

4.  Clear the **Active** field.

    \[Omitted image "uncheck-active-hr.png"\] Alt text: Uncheck active

5.  Select **Update**.


**Parent Topic:**[Configure HR Service Delivery integration with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/sn-ms-teams-config-hr.md)