Create a content category
Create a content category to tag news articles.
Before you begin
Role required: sn_cd.content_admin
About this task
Content categories organize news articles and make them easier to find. When you create a content category, the system creates a page in the News Center to display all the news articles tagged with that category. A news article can be tagged with one or more content categories.
Procedure
-
Navigate to All > Content Publishing > Re-usable Components > Content Categories.
-
Click New.
-
Fill in the following fields:
|
Fields |
Description |
|---|---|
|
Name |
Name of the content category. The name is what you select when you add the category to a Content template or News article. |
|
Active |
Make the content category available for use in Content templates or News articles. |
|
Order |
Where in the Category list widget this category appears in relation to other content categories, with the smaller value appearing higher on the list. If there are multiple categories with the same order value, the system lists them in alphabetical order. |
|
Description |
Optional description for the content category. This field is only visible to other content admins. |
What to do next
After you finish creating a custom content category, proceed to Create a Content template or Create a news article.
--- title: Create a content category description: Create a content category to tag news articles. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/ec-content-cat.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reusable components, Setup employee communications, Configuring Employee Center Pro, Employee Center Pro, EmployeeWorks, Employee Service Management] --- # Create a content category Create a content category to tag news articles. ## Before you begin Role required: sn\_cd.content\_admin ## About this task Content categories organize news articles and make them easier to find. When you create a content category, the system creates a page in the News Center to display all the news articles tagged with that category. A news article can be tagged with one or more content categories. ## Procedure 1. Navigate to **All** > **Content Publishing** > **Re-usable Components** > **Content Categories**. 2. Click **New**. 3. Fill in the following fields: <table id="table_ilw_lt1_jfb"><thead><tr><th> Fields </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name of the content category. The name is what you select when you add the category to a Content template or News article. </td></tr><tr><td> Active </td><td> Make the content category available for use in Content templates or News articles. </td></tr><tr><td> Order </td><td> Where in the Category list widget this category appears in relation to other content categories, with the smaller value appearing higher on the list. If there are multiple categories with the same order value, the system lists them in alphabetical order. </td></tr><tr><td> Description </td><td> Optional description for the content category. This field is only visible to other content admins. </td></tr></tbody> </table>4. Click **Submit**. ## What to do next After you finish creating a custom content category, proceed to [Create a Content template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-create-content-template.md) or [Create a news article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-content-library-news-article.md).
| title | Create a content category |
| description | Create a content category to tag news articles. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/ec-content-cat.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Reusable componentsSetup employee communicationsConfiguring Employee Center ProEmployee Center ProEmployeeWorksEmployee Service Management |