Create mobile banner content

task australia Updated Sep 10, 2026 2 min read ec-content-library-mobile-banner.md

Raw file servicenow.com

Create banner content that your employees can view on their mobile devices.

Before you begin

Role required: sn_cd.content_manager

Define the link: Add or modify links to other content sources

Procedure

Navigate to Content Publishing > Content Library.
Select New or existing content.
Select Mobile under the Select the Platform column.
Select Mobile Banner under the Choose a content format section.
Select Continue.
Fill in the fields in the Mobile Content form.

Field	Description
Title	Title of the mobile banner.
Content type	The content type you are creating or editing. Select Mobile Banner.
Active	Indicates the content is active and available for use.
Image	Image to display for the mobile banner.
Link	Link to use with the mobile banner. The link displays when the user taps anywhere on the banner.
Header text	Text that appears in the header of the banner (max 80 characters).
Text	Text that displays in the body of the banner.
Order	When you have multiple pieces of content that appear in a carousel, you can define the order they appear.Enter a number defining the order the content appears on the service portal or Employee Center. Content appears closer to the beginning of the carousel when assigned a lower number. Note: Use increments of 100 when determining the order. This method makes it easier to edit. For example, you numbered your links 1, 2, 3, 4, 5 and wanted to place a new content after 2. You would have to renumber 3, 4, and 5. If you use 100, 200, and 300 and wanted to place content from 100 through 200, you would simply use any number from 101 through 199.

7. Right-click the form header and select **Save**.

The **Schedule Content** related list displays.

Or select Submit to save the record and return to the list of content.

What to do next

Make the content available to users: Scheduling the delivery of content.

Alternatively, you can build out a more robust publishing configuration using Creating campaigns

Parent Topic:Mobile content

129 lines · 3.8 KB Wrap lines

---
title: Create mobile banner content
description: Create banner content that your employees can view on their mobile devices.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/ec-content-library-mobile-banner.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Mobile content, Creating employee communications, Authoring and managing employee communications, Employee Center Pro, EmployeeWorks, Employee Service Management]
---

# Create mobile banner content

Create banner content that your employees can view on their mobile devices.

## Before you begin

Role required: sn\_cd.content\_manager

Define the link: [Add or modify links to other content sources](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ecpro-manage-link-content.md)

## Procedure

1.  Navigate to **Content Publishing** &gt; **Content Library**.

2.  Select **New** or existing content.

3.  Select **Mobile** under the **Select the Platform** column.

4.  Select **Mobile Banner** under the **Choose a content format** section.

5.  Select **Continue**.

6.  Fill in the fields in the **Mobile Content** form.

<table id="table_opy_zsv_hrb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Title

</td><td>

Title of the mobile banner.

</td></tr><tr><td>

Content type

</td><td>

The content type you are creating or editing. Select **Mobile Banner**.

</td></tr><tr><td>

Active

</td><td>

Indicates the content is active and available for use.

</td></tr><tr><td>

Image

</td><td>

Image to display for the mobile banner.

</td></tr><tr><td>

Link

</td><td>

Link to use with the mobile banner. The link displays when the user taps anywhere on the banner.

</td></tr><tr><td>

Header text

</td><td>

Text that appears in the header of the banner \(max 80 characters\).

</td></tr><tr><td>

Text

</td><td>

Text that displays in the body of the banner.

</td></tr><tr><td>

Order

</td><td>

When you have multiple pieces of content that appear in a carousel, you can define the order they appear.Enter a number defining the order the content appears on the service portal or Employee Center. Content appears closer to the beginning of the carousel when assigned a lower number.

**Note:** Use increments of 100 when determining the order. This method makes it easier to edit. For example, you numbered your links 1, 2, 3, 4, 5 and wanted to place a new content after 2. You would have to renumber 3, 4, and 5. If you use 100, 200, and 300 and wanted to place content from 100 through 200, you would simply use any number from 101 through 199.

</td></tr></tbody>
</table>7.  Right-click the form header and select **Save**.

    The **Schedule Content** related list displays.

8.  Or select **Submit** to save the record and return to the list of content.


## What to do next

Make the content available to users: [Scheduling the delivery of content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ecpro-schedule-content.md).

Alternatively, you can build out a more robust publishing configuration using [Creating campaigns](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ecpro-campaigns.md)

**Parent Topic:**[Mobile content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-mobile-content.md)