Quick Link form

reference australia Updated Sep 10, 2026 4 min read ec-quick-link-form.md
Raw file servicenow.com

Use the Quick Link form to create a new quick link and specify the content type for the quick link.

Field

Description

Content Type

The type of content that you want the quick link to display. The choices are:- Knowledge

  • Catalog item
  • Page
  • External link
  • Guided Self-service

Name

The name of the quick link.

Knowledge

Knowledge article you want to open when you click the quick link. This field appears only when Knowledge is selected from Content Type field.

Catalog item

Catalog item that you want to open when you click the quick link. This field appears only when Catalog item is selected from Content Type field.

Page

Page you want to open when you click the quick link. This field appears only when Page is selected from Content Type field.

Additional query parameters

For the page that you selected in the Page field, you can specify additional query parameters here. This field appears only when Page is selected from Content Type field.

External link

External link you want to open when you click the quick link. This field appears only when External is selected from Content Type field.The background image for quick link is now visible to external users.

Guided Self-service

Guided Self-service that you want to open when you click the quick link. This field appears only when Guided Self-service is selected from Content Type field.

Active

Option to activate the quick link for use.

Title

The title that you enter in this field overrides the default title of the quick link.

Short description

The short description that you enter in this field overrides the default short description of the quick link.

Background image

The background image for the quick link.

Icon

The icon for the quick link.

Domain

The application scope on which the functionality runs.

**Parent Topic:**[Employee Center reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/emp-center-reference.md)

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