User Criteria form

reference australia Updated Sep 10, 2026 4 min read ec-user-criteria-form.md
Raw file servicenow.com

Add a user criteria record to decide which users, roles, and groups can access a quick link.

Field

Description

Name

Name of the user criteria.

Users

Users who can access the quick link when you apply the user criteria. Click the Unlock users icon to select users. Click the Add me icon to add yourself as a user. Click the Add email address icon to add a user's email address.

Groups

Groups who can access the quick link when you apply the user criteria. Click the Unlock Groups icon to select the groups.Note: Use Groups instead of the Advanced user criteria to get your data cached.

Roles

Roles who can access the quick link when you apply the user criteria. Click the Unlock Roles icon to select the roles.

Advanced

Option to create a script for the user criteria.Note: Use Groups instead of the Advanced user criteria to get your data cached.

Application

This field is automatically set to Employee Center.

Active

Option to activate this user criteria for use.

Companies

Companies who can access the quick link when you apply the user criteria. Click the Unlock Companies icon to select the companies.

Locations

Locations which can access the quick link when you apply the user criteria. Click the Unlock Locations icon to select the locations.

Departments

Departments who can access the quick link when you apply the user criteria. Click the Unlock Departments icon to select the departments.

Match All

Option to make every condition required when the user criteria is applied. The conditions are set in the previous fields, such as Companies, Locations, Departments, and so on.

**Parent Topic:**[Employee Center reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/emp-center-reference.md)

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