Workplace Service Delivery Integration

---
title: Workplace Service Delivery Integration
description: Create new reservations and make changes to existing reservations for your company events from the Workplace Service Management portal, which integrates with Employee Center Pro.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/ec-wsd-integration-company-events.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Company events, Creating employee communications, Authoring and managing employee communications, Employee Center Pro, EmployeeWorks, Employee Service Management]
---

# Workplace Service Delivery Integration

Create new reservations and make changes to existing reservations for your company events from the Workplace Service Management portal, which integrates with Employee Center Pro.

## Before you begin

-   Role required: sn\_cd.content\_manager

## About this task

The workplace service delivery integrates with employee center pro to provide you with an opportunity to create new reservations and modify existing reservations for your company events seamlessly by following a few simple steps.

**Note:** This integration is for **Company Events** only.

## Procedure

1.  Navigate to **Workplace Service Management** > **Portal** > **New Reservation.**

2.  \[Omitted image "image.wsd-integration-wrm-nr"\] Alt text: Create a new reservation through WSD portal

3.  Enter the day and time for the event to start and end.

    **Note:** Make sure to enter future dates \(for example: for the current day, make sure to set the day and time for tomorrow 9AM to 11AM\).

4.  Select **Search** to populate the **Search results** for a list of available buildings for the day and time you selected.

5.  \[Omitted image "image.wsd-integration-make-reservation"\] Alt text: Set a day and time for your reservation and see search results

6.  Select **Next**.

    **Note:** You will be able to save and make changes to events in the content library.

7.  Enter the **Reservation subject**\(required field\) on the **Reservation details** form.

8.  Validate info in the other fields, including who **This reservation is for**, and the building selections.

9.  Review the **Reservation summary** and select **Submit reservation**.

10. \[Omitted image "image.wsd-integration-reservation-details"\] Alt text: See your reservation details and summary to validate the information you selected

    **Note:** Any **Workplace User** can see the **Reservation details** and **Reservation summary**; however, only a **Content Manager** is able to save the event or make changes to the event in the content library.

11. Validate that your selections are correct and submit**Reservation**.

    New reservations or reservation changes are successfully executed and reflected within the portal reservation details.


-   **[Create Company Event with Workplace Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-wsd-integration-create-company-event.md)**  
Create new company events and make changes to existing company events from the Workplace Service Management portal, which integrates with Employee Center Pro.
-   **[Company Event Troubleshooting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-wsd-integration-troubleshooting.md)**  
Company event troubleshooting steps help resolve reservation changes and cancellations.

**Parent Topic:**[Company events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-company-events.md)

**Related topics**  


[Create Company Event with Workplace Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-wsd-integration-create-company-event.md)

[Create a company event](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/create-company-event.md)

[Publishing company events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-publish-company-events.md)