Modify the Content Experiences widget

---
title: Modify the Content Experiences widget
description: You can edit the banner of your Content Experiences widget to create a modern and unique layout for your content in the Content Experiences widget.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/ecpro-edit-cew.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Configure employee communications widgets, Setup employee communications, Configuring Employee Center Pro, Employee Center Pro, EmployeeWorks, Employee Service Management]
---

# Modify the Content Experiences widget

You can edit the banner of your Content Experiences widget to create a modern and unique layout for your content in the Content Experiences widget.

## Before you begin

Role required: sp\_admin or admin

## Procedure

1.  Navigate to **All** > **Self-Service** > **Employee Center**.

    The Employee Center home page is displayed.

    **Note:** **Custom HTML** options are not supported OOB on content experience widgets for **Banner content type**.

2.  Press and hold the control key, right-click the Content Experience widget, and then select **Instance Options**.

    **Note:** On the topic page, selecting any heading—including quick link headings—allows you to access **Instance options**. Within the instance window, you can modify the current heading levels. Once changes are made, select **Save** to apply the changes; the updated heading level will be reflected on the topic page, enhancing overall visibility.

3.  Configure the widget:

<table id="table_lgk_4yj_crb"><thead><tr><th>

Widget option

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Display heading text

</td><td>

Displays the Content Experience widget headingTo configure the heading, navigate to **Service Portal** &gt; **Pages** &gt; **&lt;Page Name&gt;** &gt; **Instance: Content Experience Header**

</td></tr><tr><td>

Display bounding box

</td><td>

Surrounds the widget with a shadow to give it a three-dimensional appearance

</td></tr><tr><td>

Display widget background color

</td><td>

If the content published to the widget is missing an image, the widget displays the set background color instead of the portal page background color.

</td></tr><tr><td>

Widget style

</td><td>

How you want the content to appear in the widget when viewed on desktop. The choices are:-   **Right-hand list menu**: Displays a menu of content headings on the right side of the widget.
-   **Dotted carousel**: Displays navigable dots representing each page of articles.
-   **Tiles**: Displays content in one large left-side tile and two smaller vertically-stacked tiles on the right side.


</td></tr><tr><td>

Allow background image to be partially covered by right-hand list menu

</td><td>

Stretches the image across the width of the widget. This option only applies to the widget style right-hand list menu setting.

</td></tr><tr><td>

Alt Text

</td><td>

Content manager can add an Alt Text field, which provides a short description of the featured images. This capability is only available within the Content Experiences Widget for styles, banner or news and event content.**Note:** This feature lets users hear image descriptions on the portal using a screen reader.

</td></tr><tr><td>

Widget height

</td><td>

Sets the widget height

</td></tr><tr><td>

Show 3 small tiles

</td><td>

When the tiles widget style is selected and widget height is 600 pixels or more, this options displays content in three small vertically-stacked tiles on the right side

</td></tr><tr><td>

Load configuration

</td><td>

Sets how the order in which the page and widgets data loads. Choose from:-   **Asynchronous**: First the page loads, then the widgets data loads. Users see content appear in the widgets as soon as each individual widget loads.
-   **Synchronous**: Page and widget data loads at the same time. The page remains blank until all the data loads.


</td></tr></tbody>
</table>4.  Click **Save**.


**Parent Topic:**[Configure employee communications widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/employee-comms-widgets.md)