Add or modify content type for Content Publishing

task australia Updated Nov 6, 2026 1 min read ecpro-manage-content-types.md
Raw file servicenow.com

Use Content Types to associate the content type category with a service portal widget to determine where content resides on your service portal.

Before you begin

Roles required: sn_cd.content_admin

The base system provides content types and content that you can use.

Procedure

  1. Navigate to All > Content Publishing > Advanced > Content Types.

  2. Click New or an existing content type to edit.

Field

Description

Name

Unique name that describes the content.

Category

The content type category. The types are:- Portal Content

  • Notification Content
  • Community Content
  • To-do Content
  • Mobile Content

See Portal content.

Associated widgets

Widgets that can show the type of content you are defining or editing.

Active

Indicates that the content type is active and available to use.

Value

Unique identification of the content type.

3. Click **Submit** or **Update**.
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