Enable Audio Conferencing

task australia Updated Sep 10, 2026 1 min read enable-audio-conferencing.md
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Enable the audio conferencing to allow the users to participate in the conference call by dialing the conference bridge number.

Before you begin

Note: This is an additional configuration, which is optional and can be used as required.

Role required: sn_notify_msteams.admin

Procedure

  1. In your ServiceNow instance, navigate to All > Notify > Microsoft Teams > Configuration.

  2. Select Enable Audio Conferencing.

    [Omitted image "enable-audio-conf.png"] Alt text: Enable audio conferencing option

  3. Select Save.

Parent Topic:Configure Notify connector for Microsoft Teams

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