Activate Company News and Events AI Agent

task australia Updated Sep 10, 2026 1 min read enable-company-news-and-events-ai-agent.md
Raw file servicenow.com

Activate the Company News and Events AI Agent to enable users to check news and events in ServiceNow Otto for Virtual Agent.

Before you begin

Role required: admin

About this task

In the AI Agent Studio, configure where the AI agent must display.

Procedure

  1. Navigate to All > AI Agent Studio > Overview.

  2. Select Company News & Events AI Agent.

  3. In Toggle display, do the following:

    • Verify that the Status of the AI agent is active.
    • In the Select display section, do the following:
      1. In Assistants where AI agents are discoverable, select ServiceNow Otto for Virtual Agent (default).
      2. Enable the Display option.

Result

The Company News & Events AI Agent is activated for users to check their news and events in the NServiceNow Otto for Virtual Agent.

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