Components installed with Content Publishing

reference australia Updated Sep 10, 2026 8 min read installed-with-content-delivery.md
Raw file servicenow.com

Several types of components install with the activation of the Content Delivery [com.sn_content_delivery] plugin, including tables, user roles, and scheduled jobs.

Note: The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

Demo data is available for this feature.

Note: The Content Publishing [com.sn_content_delivery] plugin activates the sn_cd.min_admin_count system property [sys_properties.list]. This property prevents you from deleting your only Content Publishing admin user by requiring a minimum number (default is two) of active users with this role.

Roles installed

The following roles are included when you install Employee Center application (sn_ex_sp):

Role title [name]

Description

Contains roles

Content Publishing Admin[sn_cd.content_admin]

Grants access to all Content Publishing information and privileges.Can access read and write records to the content publishing tables.

Can add or edit content type.

Can create or edit Content templates.

Can schedule content for the service portal or Employee Center.

  • Content Publishing Manager [sn_cd.content_manager]
  • Template Manager [sn_cd.content_template_owner]

Content Approver [sn_cd.content_approver]

 

approver_user

Content Publishing Manager[sn_cd.content_manager]

Can create and schedule content for Content Publishing.

None

Template Manager [sn_cd.content_template_owner]

Can create and view content templates for news articles.

None

Campaign manager [sn_ca.campaign_manager]

Provides access to all Content Experiences content. This includes:Creating and scheduling content for the Employee Center and campaigns.

  • sn_esign.config_manager
  • sn_cda.analytics_reader
  • sn_cd.content_approver

Content Publishing Analytics Admin[sn_cda.analytics_admin]

Required to set up an analytics profile.

None

Content Publishing Analytics Reader[sn_cda.analytics_reader]

Can access and view analytics reports.

None

## Scheduled jobs installed

Scheduled job

Description

Content Publishing: Create To-dos

Creates to-do tasks for assigned audience.Runs every hour by default.

Content Publishing: Deactivate Expired Content

Deactivates published content items if the scheduled dates have passed.Runs every hour by default.

Content Publishing: Send Email notifications

Sends email notification for a specified audience and specified date.Runs every hour by default.

Content Publishing: Post to Forums

Posts community content to community forums.Runs every hour by default.

Content Publishing: Send MS Teams Notifications

Sends a scheduled notification to employees in MS TeamsRuns every hour by default.

## Tables installed

Table

Description

Audience [sn_cd_audience]

A targeted group of users.

Audience Data [sn_cd_audience_data]

Used when Audience type is Upload File from the Audience form. Where you store uploaded users.

Block Content[sn_cd_block]

Reusable content for notifications, rich-text announcements, or community posts (when you install communities).

Community Content [sn_cd_content_community]

Content posted to a topic or forum in a community. Community content can be:- Blog

  • Event
  • Video
  • Post list

To-do Content [sn_cd_content_todo]

Defines the to-do content.To-do content are tasks assigned to employees that can be a part of a campaign. To-dos can also trigger additional content after completing the initial task.

Users verify task completion by:

  • Button click
  • Video launch
  • Link click

Content Task [sn_cd_task]

Extends the HR task [sn_hr_core_task] table and where you create tasks for the Employee Center to-dos.

Org Chart Configuration [sn_cd_config_org_chart]

What information appears on the Org Chart.

User Display Configuration [sn_cd_user_display_configuration]

Controls when users display on the Org Chart page and HRI My Team widget in the Employee Center.

Company events [sn_cd_event]

Company events content type

Content [sn_cd_content_base]

Base table for fields common to Content tables.

News Content [sn_cd_content_article]

Company news and announcements published to the portal via widgets.

Notification Content [sn_cd_content_notification]

Defines an email blast announcing important news and links directing the user to the service portal.

Portal Content [sn_cd_content_portal]

Content or information you make available to your employees on the Employee Center. Content can be a banner, calendar, event, image-based link, rich text, URL, or video.

Content Type [sn_cd_content_type]

Classifies the content you want to appear on the Employee Center.Examples are:

  • Community content
  • Portal content
  • Notification content
  • To-do content

Schedule Content [sn_cd_content_visibility]

Determines what content appears on the Employee Center, for what audience, and when.

Link Content [sn_cd_url_asset]

URL links to information to appear on the Employee Center.

## Widgets installed

Widget

ID

Description

Announcements (CD)

cd-announcements

Shows portal content with content type of Rich Text. Generally, a brief broadcast message and shows in a carousel when there are multiple items.

Category News Feed

cd-news-feed-category

Shows previews of news articles for a specific category.

Content Experience

cd-content-experience

Delivers targeted, actionable communications to employees. For more information, see Creating campaigns.

Content To-do (CD)

cd-content-todo

This widget is part of the HR to-do completion process used in the Employee Service Center, but cannot be used as a standalone widget.

Event Calendar (CD)

cd-event-calendar

Shows portal content with content type of Calendar. Shows schedules.

Featured News

cd-news-featured

Shows highlighted articles at the top of the News Center.

Information Links (CD)

cd-information-links

Shows portal content with content type of URL. Shows hyperlinks.

News Article Detail

cd-news-article-detail

Appears on the Article details page and holds the article body as created in the Rich Content Editor.

News Dataloader

cd-news-dataloader

Can be added to the Article details page to facilitate data sharing between the widgets on the page, which reduces the page loading time.

News Feed

cd-news-feed

Appears on the home page, News Center, and article details pages and holds previews of news articles.

News Header

cd-news-header

Appears on the Article details page and holds the headline, subheadline and image thumbnail.

News Info

cd-news-info

Appears on the Article details page and holds the news article publication date and Copy Link button.

Organization Chart (CD)

cd-orgchart

Shows an organization chart of an employee.

Preview Mobile Content (CD)

cd-preview-mobile-content

Notifications that show up in mobile view.

Preview of Content To-do (CD)

preview_content_todos

Shows a preview of to-do content.

Quick Links (CD)

cd-quick-links

Shows portal content with content type of Image-based Link. Shows a row of clickable images.

Rich Content (CD)

cd-richcontent

Allows you to publish rich content like a long-form article within a widget on the portal (page or topic). Shows previews of three pieces of rich content. Appears as a carousel when are there more than three published pieces of rich content.

Styled Content (CD)

cd-styled-content

Shows portal content with content type of Styled Content. Shows informative banners or text.You can configure color, alignment, and other options for text and background.

Appears as a carousel when there are multiple items.

Upcoming Events (CD)

cd-upcoming-events

Shows portal content with content type of Event. Shows upcoming events.

Video Carousel (CD)

cd-video-carousel

Shows portal content with content type of Video. Multiple videos show in a carousel. You can show a scrolling list of videos using this widget.Note: Only YouTube and Vimeo embedded links are supported.

Welcome Banner (CD)

cd-banner

Shows portal content with content type of Banner. Generally used to show informative banners/text. Shows in a carousel when there are multiple items.

**Note:** These widgets support the Content Experience widget; they are not mean to be used directly in the portal: CD Preview widget, CE Banner content, CE Carousel Layout, CE List Layout, CE Styled Content, and CE Tile Layout.

Parent Topic:Employee Center Pro reference

Related topics

Block content form

Campaign overview and Campaign analytics dashboards

Components installed with Employee Center Pro

Components installed with Content engagement

Components installed with Content Experiences

Components installed with Content Governance

Components installed with Content Analytics

Content Analytics dashboards

Content engagement dashboard

Content Library Overview dashboard

Employee Center Pro widgets

Feedback configuration form

Feedback definition form

Link content form

Notification content form

Properties installed with Content Experiences

Properties installed with Content Governance

Properties installed with Content Publishing

Standard banner and icon sizes

To-do content form

Search documentation
Search document titles and file paths on the australia branch