Activate Content engagement

task australia Updated Sep 10, 2026 1 min read installing-content-engagement.md

You can activate the Content Engagement [sn_ce] plugin if you have the admin role to enable employee engagement activities (reaction icons, comments, or sharing content) with portal and mobile content.

Before you begin

Role required: admin

Activate the Content Publishing [sn_cd] plugin: Activate Content Publishing

Procedure

Navigate to All > System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

Content engagement

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---
title: Activate Content engagement
description: You can activate the Content Engagement \[sn\_ce\] plugin if you have the admin role to enable employee engagement activities \(reaction icons, comments, or sharing content\) with portal and mobile content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/installing-content-engagement.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Employee Center Pro plugins, Admin configurations, Configuring Employee Center Pro, Employee Center Pro, EmployeeWorks, Employee Service Management]
---

# Activate Content engagement

You can activate the Content Engagement \[sn\_ce\] plugin if you have the admin role to enable employee engagement activities \(reaction icons, comments, or sharing content\) with portal and mobile content.

## Before you begin

Role required: admin

Activate the Content Publishing \[sn\_cd\] plugin: [Activate Content Publishing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/activate-content-delivery-plugin.md)

## Procedure

1.  Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.

2.  Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3.  Select **Install** to start the installation process.

    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

    You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).


**Related topics**  


[Components installed with Content engagement](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/installed-content-engagement.md)

[Content engagement](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-content-engagement.md)