Modify the experience flow feedback widget

task australia Updated Sep 10, 2026 1 min read modify-fdbck-widgets.md
Raw file servicenow.com

Customize the appearance of the experience flow feedback widget with the instance options.

Before you begin

Role required: sn_hr_sp.esc_admin

Procedure

  1. Navigate to All > Employee Center.

  2. From the Mega Menu, select a topic page.

  3. Press the control button and simultaneously select and hold (or right-click) to get the menu options.

  4. Select Instance Options and modify the following options.

Instance options

Description

Data

Record ID param: Page record ID to receive feedback.

Data

Table: Record table ID chosen for the feedback.Note: The record table is primarily used for the Service - workflow feedback type.

Presentation

Title: Title of the In page feedback widget you want to display.

Presentation

Alignment: Alignment preference for the display text.

5. Select **Save**.

Result

The In page feedback widget is customized according to your preference.

Parent Topic:Integrated service and experience feedback management

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