Moveworks for Employee Center

---
title: Moveworks for Employee Center
description: Moveworks for Employee Center \(built on Moveworks\) enables AI-powered conversational support within the Employee Center portal through natural language interactions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/moveworks-for-employeecenter.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configuring Employee Center Pro, Employee Center Pro, EmployeeWorks, Employee Service Management]
---

# Moveworks for Employee Center

Moveworks for Employee Center \(built on Moveworks\) enables AI-powered conversational support within the Employee Center portal through natural language interactions.

Using Moveworks embedded AI assistant, your employees can ask questions, get instant answers, and complete tasks end-to-end from Employee Center and Employee Center Pro.

Employees can access Moveworks embedded AI conversational assistant from ServiceNow Employee Center and Employee Center Pro and get help. Benefit from the AI that knows your people and process, understands your business, and gets work done.

-   **Embedded AI Assistant**: Meet employees where they’re and how they want to receive information and request services​.
-   **Conversational self-service experiences**: Let employees ask questions in their own words about IT, HR, and other domains, and get instant resolutions from your ServiceNow knowledge base, service catalogs, and more.
-   **Actionable workflows, not just answers**: Go beyond FAQs by helping employees check ticket statuses, update requests, and perform common actions in ServiceNow \(and beyond\) through a single conversational interface.
-   **Enterprise search across systems**: When paired with Moveworks Enterprise Search, surface results from ServiceNow and other connected systems through one unified experience.
-   **Proven and scalable deployment model**: Built on the trusted Moveworks Embedded Assistant pattern that makes service portals AI-powered.

After you configure the app, you can access the Moveworks Embedded AI Assistant from Employee Center portals with easier access to relevant knowledge, services, and actions.

\[Omitted image "mw-employee-center-exp.png"\] Alt text: Moveworks Embedded AI assistant experience

Moveworks unifies the enterprise systems under one intelligent layer to deliver outcomes that matter for every role, team, and business objective. For more information, see [Moveworks documentation](https://help.moveworks.com/) and [JWT Certificate Generation Guide](https://docs.moveworks.com/ai-assistant/ai-assistant-web-surfaces/moveworks-for-web/moveworks-for-web-installation-servicenow#jwt-certificate-generation-guide-mac--windows).

**Related topics**  


[Getting started with Moveworks for Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/moveworks-ec-getting-started.md)

[Install Moveworks for Employee Center application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/mw-install-app.md)

[Upload Java KeyStore certificate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/mw-upload-jks-cert.md)

[Configure bot ID and AI assistant](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/mw-setup-botid.md)

[Use Moveworks for Employee Center on employee portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/mw-employee-chat-ui.md)