Enable Now Assist genius results

task australia Updated Sep 10, 2026 1 min read na-qa-activate.md
Raw file servicenow.com

Enable the Now Assist in AI Search setup to use Now Assist genius results.

Before you begin

Role required: esc_admin

Procedure

  1. Navigate to All > Self-Service > AI Search > Now Assist in AI Search Setup.

  2. Enable the Now Assist Genius Results by selecting the check boxes for each application and select Save changes.

Search profile name

Application name

Now Assist Genius Results

Employee Center Pro Kiosk Search Profile

Employee Center Pro Kiosk

Now Assist Q&A; Now Assist Actions

ESC Portal Default Search Profile

Employee Center

Now Assist Q&A; Now Assist Actions

Service Portal Default Search Profile

Service Portal

Now Assist Q&A; Now Assist Actions

NowMobile Default Search Profile

Now Mobile® Admin - Help centerNow Mobile® Admin - Home

Now Mobile® - Help center

Now Mobile® - Home

Now Assist Q&A; Now Assist Actions

## Result

You have enabled Now Assist in AI Search to use the Now Assist genius results functionality.

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