Enable Now Assist genius results
Enable the Now Assist in AI Search setup to use Now Assist genius results.
Before you begin
Role required: esc_admin
Procedure
-
Navigate to All > Self-Service > AI Search > Now Assist in AI Search Setup.
-
Enable the Now Assist Genius Results by selecting the check boxes for each application and select Save changes.
|
Search profile name |
Application name |
Now Assist Genius Results |
|---|---|---|
|
Employee Center Pro Kiosk Search Profile |
Employee Center Pro Kiosk |
Now Assist Q&A; Now Assist Actions |
|
ESC Portal Default Search Profile |
Employee Center |
Now Assist Q&A; Now Assist Actions |
|
Service Portal Default Search Profile |
Service Portal |
Now Assist Q&A; Now Assist Actions |
|
NowMobile Default Search Profile |
Now Mobile® Admin - Help centerNow Mobile® Admin - Home Now Mobile® - Help center Now Mobile® - Home |
Now Assist Q&A; Now Assist Actions |
You have enabled Now Assist in AI Search to use the Now Assist genius results functionality.
--- title: Enable Now Assist genius results description: Enable the Now Assist in AI Search setup to use Now Assist genius results. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/na-qa-activate.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Setup search experience, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management] --- # Enable Now Assist genius results Enable the Now Assist in AI Search setup to use Now Assist genius results. ## Before you begin Role required: esc\_admin ## Procedure 1. Navigate to **All** > **Self-Service** > **AI Search** > **Now Assist in AI Search Setup**. 2. Enable the Now Assist Genius Results by selecting the check boxes for each application and select **Save changes**. <table id="table_q55_mgm_zcc"><thead><tr><th> Search profile name </th><th> Application name </th><th> Now Assist Genius Results </th></tr></thead><tbody><tr><td> Employee Center Pro Kiosk Search Profile </td><td> Employee Center Pro Kiosk </td><td> Now Assist Q&A; Now Assist Actions </td></tr><tr><td> ESC Portal Default Search Profile </td><td> Employee Center </td><td> Now Assist Q&A; Now Assist Actions </td></tr><tr><td> Service Portal Default Search Profile </td><td> Service Portal </td><td> Now Assist Q&A; Now Assist Actions </td></tr><tr><td> NowMobile Default Search Profile </td><td> Now Mobile® Admin - Help centerNow Mobile® Admin - Home Now Mobile® - Help center Now Mobile® - Home </td><td> Now Assist Q&A; Now Assist Actions </td></tr></tbody> </table> ## Result You have enabled Now Assist in AI Search to use the Now Assist genius results functionality.
| title | Enable Now Assist genius results |
| description | Enable the Now Assist in AI Search setup to use Now Assist genius results. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/na-qa-activate.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setup search experienceConfiguring Employee CenterEmployee CenterEmployeeWorksEmployee Service Management |