View notifications for a major incident

---
title: View notifications for a major incident
description: View the notifications that are sent during specific events in a major incident. These notifications are sent to all the stakeholders associated with the major incident.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/notifications-major-incident-emp.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Employee actions, Use ITSM and HRSD integrations with Microsoft Teams, Use Microsoft Teams integration for Employee Experience, Use, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# View notifications for a major incident

View the notifications that are sent during specific events in a major incident. These notifications are sent to all the stakeholders associated with the major incident.

## Before you begin

Role required: major\_incident\_manager, agent

## About this task

The following informational notifications are triggered for a major incident when:

-   A communication task is created for a major incident
-   SLA reaches 75%
-   SLA is breached

## Procedure

1.  Launch **Microsoft Teams** application.

2.  Click **Activity**.

3.  View the list of notifications feeds for the major incident.

4.  Click the notification to view the details.

    \[Omitted image "mim-notification.png"\] Alt text: Major incident notification

5.  Click **View workbench** to view the ticket details in ServiceNow.


**Parent Topic:**[Employee actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/employee-sn-ms-teams.md)