Properties installed with HR Service Delivery for Microsoft 365
The following properties are installed with the HR Service Delivery for Microsoft 365 plugin.
Note: The following properties are located in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation filter.
|
Property |
Description |
|---|---|
|
sn_now_teams_hr.enable_va_comment_notification |
Use this property to enable the comment notifications sent by the Virtual Agent sys_notification.- Type: true|false
|
|
sn_now_teams_hr.hr_case_allow_list_for_teams_chat_actions |
List of HR Case tables for which the Start Chat and Import Messages UI actions are available. The default list doesn’t include sensitive HR Cases like Employee Relations, Investigation, and Ethics.- Type: string
|
|
sn_now_teams_hr.chat_sn_hr_core_task_fields |
List of HR Task table fields that are displayed as recommended participants for the Start Chat feature.- Type: string
|
|
sn_now_teams_hr.respond_to_comment_notification_inclusion_list_for_hr |
List of HR Case tables for which the Respond to Comment actionable notifications are sent. This default list doesn’t include sensitive HR Cases like Employee Relations, Investigation, and Ethics.- Type: string
|
|
sn_now_teams_hr.chat_sn_hr_core_case_fields |
List of HR Case table fields that are displayed as recommended participants for the Start Chat feature.- Type: string
|
--- title: Properties installed with HR Service Delivery for Microsoft 365 description: The following properties are installed with the HR Service Delivery for Microsoft 365 plugin. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/properties-hrsd-ms365.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management] --- # Properties installed with HR Service Delivery for Microsoft 365 The following properties are installed with the HR Service Delivery for Microsoft 365 plugin. **Note:** The following properties are located in the System Properties \[sys\_properties\] table. To access the table, enter `sys_properties.list` in the navigation filter. <table id="table_hqx_h2w_y1c"><thead><tr><th> Property </th><th> Description </th></tr></thead><tbody><tr><td> sn\_now\_teams\_hr.enable\_va\_comment\_notification </td><td> Use this property to enable the comment notifications sent by the Virtual Agent sys\_notification.- Type: true\|false - Default value: true </td></tr><tr><td> sn\_now\_teams\_hr.hr\_case\_allow\_list\_for\_teams\_chat\_actions </td><td> List of HR Case tables for which the **Start Chat** and **Import Messages** UI actions are available. The default list doesn’t include sensitive HR Cases like Employee Relations, Investigation, and Ethics.- Type: string - Default value: sn\_hr\_core\_case,sn\_hr\_core\_case\_benefits,sn\_hr\_core\_case\_compensation,sn\_hr\_core\_case\_corporate\_communication,sn\_hr\_core\_case\_global\_mobility,sn\_hr\_core\_case\_operations,sn\_hr\_core\_case\_payroll,sn\_hr\_core\_case\_performance,sn\_hr\_core\_case\_talent\_management,sn\_hr\_core\_case\_total\_rewards,sn\_hr\_core\_case\_workforce\_admin,sn\_hr\_le\_case </td></tr><tr><td> sn\_now\_teams\_hr.chat\_sn\_hr\_core\_task\_fields </td><td> List of HR Task table fields that are displayed as recommended participants for the Start Chat feature.- Type: string - Default value: assigned\_to </td></tr><tr><td> sn\_now\_teams\_hr.respond\_to\_comment\_notification\_inclusion\_list\_for\_hr </td><td> List of HR Case tables for which the Respond to Comment actionable notifications are sent. This default list doesn’t include sensitive HR Cases like Employee Relations, Investigation, and Ethics.- Type: string - Default value: sn\_hr\_core\_case,sn\_hr\_core\_case\_benefits,sn\_hr\_core\_case\_compensation,sn\_hr\_core\_case\_corporate\_communication,sn\_hr\_core\_case\_global\_mobility,sn\_hr\_core\_case\_operations,sn\_hr\_core\_case\_payroll,sn\_hr\_core\_case\_performance,sn\_hr\_core\_case\_talent\_management,sn\_hr\_core\_case\_total\_rewards,sn\_hr\_core\_case\_workforce\_admin,sn\_hr\_le\_case,sn\_hr\_core\_task </td></tr><tr><td> sn\_now\_teams\_hr.chat\_sn\_hr\_core\_case\_fields </td><td> List of HR Case table fields that are displayed as recommended participants for the Start Chat feature.- Type: string - Default value: opened\_for,subject\_person,collaborators </td></tr></tbody> </table>**Parent Topic:**[ServiceNow for Microsoft Teams reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/reference-sn-teams.md)
| title | Properties installed with HR Service Delivery for Microsoft 365 |
| description | The following properties are installed with the HR Service Delivery for Microsoft 365 plugin. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/properties-hrsd-ms365.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ReferenceServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |