Properties installed with IT Service Management for Microsoft 365

---
title: Properties installed with IT Service Management for Microsoft 365
description: The following properties are installed with the IT Service Management for Microsoft 365 plugin.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/properties-itsm-ms365.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Properties installed with IT Service Management for Microsoft 365

The following properties are installed with the IT Service Management for Microsoft 365 plugin.

**Note:** The following properties are located in the System Properties \[sys\_properties\] table. To access the table, enter `sys_properties.list` in the navigation filter.

<table id="table_rg4_d2w_y1c"><thead><tr><th>

Property

</th><th>

Description

</th></tr></thead><tbody><tr><td>

sn\_now\_teams\_it.enable\_va\_comment\_notification

</td><td>

Use this property to enable the comment notifications sent by the Virtual Agent sys\_notification.-   Type: true\|false
-   Default value: true

</td></tr><tr><td>

sn\_now\_teams.enable\_va\_approval\_notification

</td><td>

Use this property to enable the approval notifications sent by the Virtual Agent sys\_notification.-   Type: true\|false
-   Default value: true

</td></tr></tbody>
</table>**Parent Topic:**[ServiceNow for Microsoft Teams reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/reference-sn-teams.md)