Schedule delivery of Microsoft Teams notification content

task australia Updated Sep 10, 2026 1 min read schedule-delivery-content.md

Raw file servicenow.com

Schedule posting of notifications in the Microsoft Teams channels.

Before you begin

Role required: sn_cd.content_manager, admin

Procedure

Navigate to All > Content Publishing > Schedule Content.
Select the content to schedule.
From the Schedule Content related list, select New.
On the form, fill in the fields.

For more information, see Schedule content form for Microsoft Teams notifications.
Select Submit.

Parent Topic:Create a Microsoft Teams campaign using direct content publishing

Schedule content form for Microsoft Teams notifications

Complete the Schedule content form to schedule the posting of notifications in Microsoft Teams channels.

Field	Description
Content	Content or information you want to make available to employees.
Title	Name for the schedule content record. This field is automatically set to the name of your content selected in the Content field.
Active	Option to indicate that the schedule for content is active and available to employees.
Add Users	Option to indicate that you want to add specific users to view your content. Selecting this option clears the values in the Audience field.
Audience	Names of the users from the list who you want to see the content.
Approvers	Names of the users to approve the content before it is publicly available. Note: This field can contain only the users with the Content Approver [sn_ca.content_approver] role.
When to process	Date and time on which you want the content to be sent, created, or posted.
Content status	The status of your to-do content. Pending: The Content Publishing scheduled jobs have not processed the content. Scheduled: The content is scheduled and is queued to be processed. Max Exceeded: The scheduled content exceeded the allowable time. The maximum value is configured in the sn_cd.todo.max_run_timeproperty. Error: An error in scheduling or posting the content occurred.
Completed on	The date and time the Content Publishing: Create To-dos scheduled job completed.

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---
title: Schedule delivery of Microsoft Teams notification content
description: Schedule posting of notifications in the Microsoft Teams channels.Complete the Schedule content form to schedule the posting of notifications in Microsoft Teams channels.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/schedule-delivery-content.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a Microsoft Teams campaign using direct content publishing, Working on campaigns in Microsoft Teams, Integration for Employee Experience, Setup for integrating self-configured apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Schedule delivery of Microsoft Teams notification content

Schedule posting of notifications in the Microsoft Teams channels.

## Before you begin

Role required: sn\_cd.content\_manager, admin

## Procedure

1.  Navigate to **All** &gt; **Content Publishing** &gt; **Schedule Content**.

2.  Select the content to schedule.

3.  From the Schedule Content related list, select **New**.

4.  On the form, fill in the fields.

    For more information, see [Schedule content form for Microsoft Teams notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/schedule-delivery-content.md).

5.  Select **Submit**.


**Parent Topic:**[Create a Microsoft Teams campaign using direct content publishing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/create-campaign-content-publishing.md)

## Schedule content form for Microsoft Teams notifications

Complete the Schedule content form to schedule the posting of notifications in Microsoft Teams channels.

<table id="table_r2q_2gy_h5b"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Content

</td><td>

Content or information you want to make available to employees.

</td></tr><tr><td>

Title

</td><td>

Name for the schedule content record.

 This field is automatically set to the name of your content selected in the **Content** field.

</td></tr><tr><td>

Active

</td><td>

Option to indicate that the schedule for content is active and available to employees.

</td></tr><tr><td>

Add Users

</td><td>

Option to indicate that you want to add specific users to view your content.

 Selecting this option clears the values in the **Audience** field.

</td></tr><tr><td>

Audience

</td><td>

Names of the users from the list who you want to see the content.

</td></tr><tr><td>

Approvers

</td><td>

Names of the users to approve the content before it is publicly available.

 **Note:** This field can contain only the users with the Content Approver \[sn\_ca.content\_approver\] role.

</td></tr><tr><td>

When to process

</td><td>

Date and time on which you want the content to be sent, created, or posted.

</td></tr><tr><td>

Content status

</td><td>

The status of your to-do content.

 -   Pending: The Content Publishing scheduled jobs have not processed the content.
-   Scheduled: The content is scheduled and is queued to be processed.
-   Max Exceeded: The scheduled content exceeded the allowable time.

The maximum value is configured in the **sn\_cd.todo.max\_run\_time**property.

-   Error: An error in scheduling or posting the content occurred.

</td></tr><tr><td>

Completed on

</td><td>

The date and time the Content Publishing: Create To-dos scheduled job completed.

</td></tr></tbody>
</table>