Setup Employee Center browse experience features

---
title: Setup Employee Center browse experience features
description: Make it easy for employees to navigate the portal and discover content using the browse experience features in Employee Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/setup-browse-experience.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---

# Setup Employee Center browse experience features

Make it easy for employees to navigate the portal and discover content using the browse experience features in Employee Center.

\[Omitted video\] Description: The video provides an overview of the browse experience cluster of features in Employee Center.

Follow these steps to setup browse experience features:

1.  Define the content hierarchy via the taxonomy: [Unified Taxonomy for Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/config-taxonomy.md).
2.  Configure how the taxonomy appears on the portal pages: [Dynamic topic pages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/dynamic-topic-page.md)
3.  Configure navigation menus:

    -   [Mega menu configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/config-mega-menu.md)
    -   [Advanced Portal Navigation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/adv-portal-navigation-overview.md)
    To learn about the navigation menus, see 

4.  Configure the out-of-the-box widgets \(optional\): [Configure browse experience widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/custom-widget-landing-ec.md)

    To view all the widgets installed with Employee Center, see [Employee Center widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/employee-center-widgets-list.md).

5.  Review the browse experience features table below and configure the features relevant to your use case.

|Feature|Description|
|-------|-----------|
|[Guided Self-Service in Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/gss-guided-self-service-overview.md)|Empower employees with easier self-serve capabilities by deploying a series of prompts to guide employees to the correct knowledge article or request.|
|[Cross-channel favorites](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown)|Cross-channel favorites offer quick access to frequently used content for employees, with sorting and customization options|
|[Recommended for you](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/rfy-ec.md)|The Recommended for you widget displays catalog items and knowledge articles tailored to employees based on their profiles or popular content among similar users|
|[Quick links](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/emp-center-quick-link-config.md)|Quick links offer employees a way to quickly access internal and external resources related to specific departments within your organization.|
|[Get support](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/apn-config-getsupport.md)|Get support provides a central place to find resources within a home page widget or a modal window.|