Set up the Requests filter configuration

task australia Updated Sep 10, 2026 1 min read setup-req-filter-config.md

Raw file servicenow.com

Set up the request filter configuration to determine the filter options are available under the Requests tabs.

Before you begin

Role required: sn_hr_sp.esc_admin

Procedure

Navigate to Employee Center > Requests > Filter definitions.
From the Request filter definitions list, select any one where you want to add a filter configuration to open it, like View filter.
In the filter definition page, go to the Request filter configuration section, and select New.

You can edit the default filters Status and Updated available with the default tabs For you and For others. You can also add new filters to the tabs as required. In the Associated tabs sections, you can associate tabs to filters according to your organizational requirement. For more information, see the details on the request filter configuration form in Step 4.
On the New filter configuration form, fill in the fields, and select Submit.

For a description of the field values, see Request filter configuration form.

What to do next

Set up the Requests filter condition

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---
title: Set up the Requests filter configuration
description: Set up the request filter configuration to determine the filter options are available under the Requests tabs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/setup-req-filter-config.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Enhanced Requests Experience, Setup task management, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---

# Set up the Requests filter configuration

Set up the request filter configuration to determine the filter options are available under the Requests tabs.

## Before you begin

Role required: sn\_hr\_sp.esc\_admin

## Procedure

1. Navigate to **Employee Center** &gt; **Requests** &gt; **Filter definitions**.

2. From the Request filter definitions list, select any one where you want to add a filter configuration to open it, like **View filter**.

3. In the filter definition page, go to the Request filter configuration section, and select **New**.

You can edit the default filters **Status** and **Updated** available with the default tabs **For you** and **For others**. You can also add new filters to the tabs as required. In the Associated tabs sections, you can associate tabs to filters according to your organizational requirement. For more information, see the details on the request filter configuration form in Step 4.

4. On the New filter configuration form, fill in the fields, and select **Submit**.

For a description of the field values, see [Request filter configuration form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/filter-config-form-req.md).

## What to do next

[Set up the Requests filter condition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-req-filter-con.md)