Employee Center for Microsoft Viva Connections
concept australia Updated Sep 10, 2026 3 min read sn-ms-viva-integrations.md
The Employee Center for Microsoft Viva Connections integration extends the ServiceNow for Microsoft Teams integration, bringing the ServiceNow employee experience into the Microsoft Viva Connections dashboard.
Before installing Employee Center for Microsoft Viva Connections, ensure that the following prerequisites are met:
- Your ServiceNow instances have been upgraded to Vancouver release.
- You’ve installed and deployed the IT Service Management for Microsoft 365(sn_now_teams_it) or HR Service Delivery for Microsoft 365(sn_now_teams_hr) plugins.
- You’ve installed and deployed Employee Center. For more information, see Configuring Employee Center.
- You've installed and deployed Employee Center Core (sn_hr_sp) August 23 store release version.
There are multiple admin roles required to deploy the Employee Center for Microsoft Viva Connections integrations application. The following table depicts the different admin roles required to perform various setup tasks in your environment.
|
Activity |
Role on ServiceNow |
Role on Microsoft Azure portal |
|---|---|---|
|
Install Employee Center for Microsoft Viva Connections application |
External app install admin |
NA |
|
External app install admin |
Any of the following roles: | |
|
External app install admin |
Microsoft Teams administrator | |
|
External app install admin |
NA | |
|
Deploy the Microsoft Viva integrations package in Microsoft SharePoint |
NA |
Microsoft SharePoint administrator |
|
Enable the display of the Microsoft Viva card in Microsoft SharePoint |
NA |
Microsoft SharePoint administrator |
|
IntegrateIntegrate your Viva experience with Microsoft Teams and Employee Center. | |
|
ManageManage app access to deploy the Viva connections card. |
Parent Topic:Employee Center Integrations
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--- title: Employee Center for Microsoft Viva Connections description: The Employee Center for Microsoft Viva Connections integration extends the ServiceNow for Microsoft Teams integration, bringing the ServiceNow employee experience into the Microsoft Viva Connections dashboard. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/sn-ms-viva-integrations.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Employee Center Integrations, EmployeeWorks, Employee Service Management] --- # Employee Center for Microsoft Viva Connections The Employee Center for Microsoft Viva Connections integration extends the ServiceNow for Microsoft Teams integration, bringing the ServiceNow employee experience into the Microsoft Viva Connections dashboard. Before installing Employee Center for Microsoft Viva Connections, ensure that the following prerequisites are met: - Your ServiceNow instances have been upgraded to Vancouver release. - You’ve installed and deployed the **IT Service Management for Microsoft 365\(sn\_now\_teams\_it\)** or **HR Service Delivery for Microsoft 365\(sn\_now\_teams\_hr\)** plugins. - You’ve installed and deployed Employee Center. For more information, see [Configuring Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/setup-emp-center.md). - You've installed and deployed **Employee Center Core \(sn\_hr\_sp\)** August 23 store release version. There are multiple admin roles required to deploy the Employee Center for Microsoft Viva Connections integrations application. The following table depicts the different admin roles required to perform various setup tasks in your environment. <table id="table_m21_sy2_tqb"><thead><tr><th> Activity </th><th> Role on ServiceNow </th><th> Role on Microsoft Azure portal </th></tr></thead><tbody><tr><td> [Install Employee Center for Microsoft Viva Connections application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/install-sn-ms-viva-connections.md) </td><td> External app install admin </td><td> NA </td></tr><tr><td> [Authorize Employee Center for Microsoft Viva Connections](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/authorize-employee-experience.md) </td><td> External app install admin </td><td> Any of the following roles: - [Application Administrator](https://docs.microsoft.com/en-us/azure/active-directory/roles/permissions-reference#application-administrator) - [Cloud Application Administrator](https://docs.microsoft.com/en-us/azure/active-directory/roles/permissions-reference#cloud-application-administrator) - [Global Administrator](https://docs.microsoft.com/en-us/azure/active-directory/roles/permissions-reference#global-administrator) - [Privileged Role Administrator](https://docs.microsoft.com/en-us/azure/active-directory/roles/permissions-reference#privileged-role-administrator) </td></tr><tr><td> [Update the Microsoft Teams application ID](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/update-ms-teams-app-id.md) </td><td> External app install admin </td><td> Microsoft Teams administrator </td></tr><tr><td> [Download the Microsoft Viva solution package](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/download-viva-package.md) </td><td> External app install admin </td><td> NA </td></tr><tr><td> [Deploy the Microsoft Viva integrations package in Microsoft SharePoint](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/deploy-viva-sharepoint.md) </td><td> NA </td><td> Microsoft SharePoint administrator </td></tr><tr><td> [Enable the display of the Microsoft Viva card in Microsoft SharePoint](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/grant-app-access-sharepoint.md) </td><td> NA </td><td> Microsoft SharePoint administrator </td></tr></tbody> </table>## Get started <table id="table_iwv_lpv_klb" class="nav-card"><tbody><tr><td> [IntegrateIntegrate your Viva experience with Microsoft Teams and Employee Center.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/integrate-viva.md) </td><td> [ConfigurePlan and configure your implementation.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/configure-viva.md) </td></tr><tr><td> [ManageManage app access to deploy the Viva connections card.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/manage-viva.md) </td><td> [ReferenceReference content for Viva connections.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/reference-viva.md) </td></tr></tbody> </table>- **[Integrating Employee Center for Microsoft Viva Connections](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/integrate-viva.md)** Integrate Employee Center with Microsoft Viva Connections to enable an employee experience that allows users to manage tasks and navigate to Employee Center from Microsoft Teams. - **[Configuring Employee Center for Microsoft Viva Connections](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/configure-viva.md)** Configure your ServiceNow instance and Microsoft Teams application to enable the ServiceNow card in the Microsoft Viva dashboard. - **[Managing Employee Center for Microsoft Viva Connections](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/manage-viva.md)** Download and deploy the Microsoft Viva solution package. - **[Employee Center for Microsoft Viva Connections reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/reference-viva.md)** Reference topics provide additional information about components and forms required for Employee Center for Microsoft Viva Connections integrations. **Parent Topic:**[Employee Center Integrations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/integrate-ec.md)
| title | Employee Center for Microsoft Viva Connections |
| description | The Employee Center for Microsoft Viva Connections integration extends the ServiceNow for Microsoft Teams integration, bringing the ServiceNow employee experience into the Microsoft Viva Connections dashboard. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/sn-ms-viva-integrations.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Employee Center IntegrationsEmployeeWorksEmployee Service Management |