Enable link unfurling
task australia Updated Sep 10, 2026 1 min read unfurl-links-it.md
Enable link unfurling in the manifest file to preview the content of the link shared in the chat conversations.
Before you begin
Role required: admin
Procedure
-
Create and download manifest file.
Enable the link unfurling option in the Generic info tab while creating the manifest file.
For more information, see Create and download the manifest file for pre-published apps.
-
Update the value of the ServiceNow for Teams app ID from Microsoft Teams admin center in your ServiceNow instance.
For more information, see Update the app ID in the ServiceNow instance.
Parent Topic:Unfurl the web links in Microsoft Teams chat
38 lines · 1.9 KB
---
title: Enable link unfurling
description: Enable link unfurling in the manifest file to preview the content of the link shared in the chat conversations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/unfurl-links-it.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Unfurl the web links in Microsoft Teams chat, IT Service Management integration, Microsoft Teams Integration for Employee Experience, Configure, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---
# Enable link unfurling
Enable link unfurling in the manifest file to preview the content of the link shared in the chat conversations.
## Before you begin
Role required: admin
## Procedure
1. Create and download manifest file.
Enable the link unfurling option in the **Generic info** tab while creating the manifest file.
For more information, see [Create and download the manifest file for pre-published apps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/download-manifest-file-mt.md).
2. Update the value of the ServiceNow for Teams app ID from Microsoft Teams admin center in your ServiceNow instance.
For more information, see [Update the app ID in the ServiceNow instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/update-app-id-instance-mt.md).
**Parent Topic:**[Unfurl the web links in Microsoft Teams chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/enable-link-unfurling-it.md)
| title | Enable link unfurling |
| description | Enable link unfurling in the manifest file to preview the content of the link shared in the chat conversations. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/unfurl-links-it.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Unfurl the web links in Microsoft Teams chatIT Service Management integrationMicrosoft Teams Integration for Employee ExperienceConfigureServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |