Update the app ID in the ServiceNow instance
task australia Updated Sep 10, 2026 1 min read update-app-id-instance-st.md
Update the ServiceNow for Teams app ID from the Microsoft Teams admin center in your ServiceNow instance.
Before you begin
Role required: admin
Procedure
-
Log in to the Microsoft Teams admin center.
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Navigate to Teams apps > Manage apps.
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Select the ServiceNow for Teams app.
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Copy the App ID value.
[Omitted image "sn-ms-teams-app-id-value.png"] Alt text: ServiceNow for Teams app ID value
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In your ServiceNow instance, search for
sys_properties.list. -
Select the
sn_now_azure.teams_installed_app_idproperty.[Omitted image "edit-record.png"] Alt text: Edit the entry
-
Update the App ID value, then select Update.
[Omitted image "update-app-id-value.png"] Alt text: Update the app id value
Parent Topic:Setup for integrating self-configured apps with Microsoft Teams for Employee Experience
48 lines · 1.9 KB
---
title: Update the app ID in the ServiceNow instance
description: Update the ServiceNow for Teams app ID from the Microsoft Teams admin center in your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/update-app-id-instance-st.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integration for Employee Experience, Setup for integrating self-configured apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---
# Update the app ID in the ServiceNow instance
Update the ServiceNow for Teams app ID from the Microsoft Teams admin center in your ServiceNow instance.
## Before you begin
Role required: admin
## Procedure
1. Log in to the Microsoft Teams admin center.
2. Navigate to **Teams apps** > **Manage apps**.
3. Select the **ServiceNow for Teams** app.
4. Copy the App ID value.
\[Omitted image "sn-ms-teams-app-id-value.png"\] Alt text: ServiceNow for Teams app ID value
5. In your ServiceNow instance, search for `sys_properties.list`.
6. Select the `sn_now_azure.teams_installed_app_id` property.
\[Omitted image "edit-record.png"\] Alt text: Edit the entry
7. Update the App ID value, then select **Update**.
\[Omitted image "update-app-id-value.png"\] Alt text: Update the app id value
**Parent Topic:**[Setup for integrating self-configured apps with Microsoft Teams for Employee Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/c_employee_ex_s_tnt.md)
| title | Update the app ID in the ServiceNow instance |
| description | Update the ServiceNow for Teams app ID from the Microsoft Teams admin center in your ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/update-app-id-instance-st.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integration for Employee ExperienceSetup for integrating self-configured appsSetup the Servicenow instanceIntegrating ServiceNow with Microsoft Teams and Microsoft 365ServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |