Update the Microsoft Teams application ID
Update the Microsoft Teams application ID in your ServiceNow instance to navigate to your custom ServiceNow for Microsoft Teams app.
Before you begin
Ensure you have created and uploaded the ServiceNow for Microsoft Teams manifest file. For more information, see Create and download manifest file for Employee Center and Microsoft 365 integration.
Role required:
- Microsoft: Microsoft Teams administrator
- ServiceNow instance: external_app_install_admin
Procedure
-
Copy the App ID.
-
Log in to the Microsoft Teams admin center.
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Navigate to Teams apps > Manage apps.
-
Select the ServiceNow for Microsoft 365 app.
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Copy the App ID.
-
-
Update the App ID.
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Log in to your ServiceNow instance.
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In the filter navigator, enter
sys_properties.list. -
In the Name field, search for
sn_now_ms_viva.service_now_for_teams_app_id. -
Select the property to view the property details.
-
Update the App ID in the Value field.
-
Select Update.
-
Parent Topic:Configuring Employee Center for Microsoft Viva Connections
---
title: Update the Microsoft Teams application ID
description: Update the Microsoft Teams application ID in your ServiceNow instance to navigate to your custom ServiceNow for Microsoft Teams app.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/update-ms-teams-app-id.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Employee Center for Microsoft Viva Connections, Employee Center for Microsoft Viva Connections, Employee Center Integrations, EmployeeWorks, Employee Service Management]
---
# Update the Microsoft Teams application ID
Update the Microsoft Teams application ID in your ServiceNow instance to navigate to your custom ServiceNow for Microsoft Teams app.
## Before you begin
Ensure you have created and uploaded the ServiceNow for Microsoft Teams manifest file. For more information, see [Create and download manifest file for Employee Center and Microsoft 365 integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/download-manifest-ms365.md).
Role required:
- Microsoft: Microsoft Teams administrator
- ServiceNow instance: external\_app\_install\_admin
## Procedure
1. Copy the App ID.
1. Log in to the Microsoft Teams admin center.
2. Navigate to **Teams apps** > **Manage apps**.
3. Select the ServiceNow for Microsoft 365 app.
4. Copy the App ID.
2. Update the App ID.
1. Log in to your ServiceNow instance.
2. In the filter navigator, enter `sys_properties.list`.
3. In the **Name** field, search for `sn_now_ms_viva.service_now_for_teams_app_id`.
4. Select the property to view the property details.
5. Update the **App ID** in the **Value** field.
6. Select **Update**.
**Parent Topic:**[Configuring Employee Center for Microsoft Viva Connections](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/configure-viva.md)
| title | Update the Microsoft Teams application ID |
| description | Update the Microsoft Teams application ID in your ServiceNow instance to navigate to your custom ServiceNow for Microsoft Teams app. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/update-ms-teams-app-id.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Employee Center for Microsoft Viva ConnectionsEmployee Center for Microsoft Viva ConnectionsEmployee Center IntegrationsEmployeeWorksEmployee Service Management |