Customize UI actions for Universal Request integration with Microsoft Teams

---
title: Customize UI actions for Universal Request integration with Microsoft Teams
description: Customize the UI actions and extend them to the tables that you require. The UniversalRequestMSTeamsUtils script include controls the visibility of the UI actions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/ur-ms-teams-ui-actions.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Customize Integrations for Employee Experience, Manage, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Customize UI actions for Universal Request integration with Microsoft Teams

Customize the UI actions and extend them to the tables that you require. The `UniversalRequestMSTeamsUtils` script include controls the visibility of the UI actions.

The following UI actions are available by default. You can customise them to suit your needs.

-   Start Microsoft Teams Chat
-   Import Messages from Microsoft Teams

To customise the UI actions, you must modify the form fields. For a detailed understanding of the form fields, see [UI actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_EditingAUIAction.md)

**Parent Topic:**[Manage Microsoft Teams integration for Employee Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/c_employee_ex_mng.md)