Using Employee Center for ITSM

---
title: Using Employee Center for ITSM
description: Use Employee Center for ITSM together to reduce costs, deliver high-quality customer and employee experiences, and drive operational resilience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/use-itsm-ec-new.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Employee Center for IT Service Management, EmployeeWorks, Employee Service Management]
---

# Using Employee Center for ITSM

Use Employee Center for ITSM together to reduce costs, deliver high-quality customer and employee experiences, and drive operational resilience.

-   [Using Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/using-emp-center.md)

    Get an overview of the functionality usage in Employee Center to leverage your IT Service Management experience.

-   [Using Employee Center Pro](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/ec-pro-use.md)

    Get an overview of the functionality usage in Employee Center Pro to leverage your IT Service Management experience.