Using ServiceNow Otto for Employee Experience
concept australia Updated Sep 10, 2026 1 min read use-now-assist-for-emp-exp.md
Use the ServiceNow Otto for Virtual Agent to quickly check your tasks and approvals.
- Check your to-do tasks by using the ServiceNow Otto for Virtual Agent
Check your to-do and pending tasks by using the ServiceNow Otto for Virtual Agent AI chat window. By checking these tasks, you can stay organized, prioritize the most important tasks on your list, and monitor how you're doing against your deadlines. - Check your approvals by using ServiceNow Otto for Virtual Agent
Check the approvals that are assigned to you by using the ServiceNow Otto for Virtual Agent AI chat window. By checking your approvals before you begin your tasks, you avoid working on tasks that weren't approved and focus on what needs to be done. - Check company news and events
Stay connected and informed on company updates, events, announcements, and more with the help of the AI Agent in the Employee Center ServiceNow Otto for Virtual Agent. - View summarization for approvals
Check the generated approval summaries for cases, requested items, and requests for approvals. Based on the trigger selection by your admin, you can see contextual summary of the approval. - Manage approvals with Approval Assistance AI agent
Manage the approvals that are assigned to you by using the Approval Assistance Agent for REQ and RITM.
Parent Topic:ServiceNow Otto for Employee Experience
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--- title: Using ServiceNow Otto for Employee Experience description: Use the ServiceNow Otto for Virtual Agent to quickly check your tasks and approvals. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/use-now-assist-for-emp-exp.html release: australia product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [ServiceNow Otto for Employee Experience, EmployeeWorks, Employee Service Management] --- # Using ServiceNow Otto for Employee Experience Use the ServiceNow Otto for Virtual Agent to quickly check your tasks and approvals. - **[Check your to-do tasks by using the ServiceNow Otto for Virtual Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/check-todo-tasks-using-the-now-assist-virtual-agent.md)** Check your to-do and pending tasks by using the ServiceNow Otto for Virtual Agent AI chat window. By checking these tasks, you can stay organized, prioritize the most important tasks on your list, and monitor how you're doing against your deadlines. - **[Check your approvals by using ServiceNow Otto for Virtual Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/check-your-approvals-using-now-assist-virtual-agent-emp-exp.md)** Check the approvals that are assigned to you by using the ServiceNow Otto for Virtual Agent AI chat window. By checking your approvals before you begin your tasks, you avoid working on tasks that weren't approved and focus on what needs to be done. - **[Check company news and events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/check-company-news-using-nowassist-va.md)** Stay connected and informed on company updates, events, announcements, and more with the help of the AI Agent in the Employee Center ServiceNow Otto for Virtual Agent. - **[View summarization for approvals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/view-summarization-approvals.md)** Check the generated approval summaries for cases, requested items, and requests for approvals. Based on the trigger selection by your admin, you can see contextual summary of the approval. - **[Manage approvals with Approval Assistance AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/manage-approvals-with-approvals-agent.md)** Manage the approvals that are assigned to you by using the **Approval Assistance Agent** for REQ and RITM. **Parent Topic:**[ServiceNow Otto for Employee Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/now-assisit-employee-exp.md)
| title | Using ServiceNow Otto for Employee Experience |
| description | Use the ServiceNow Otto for Virtual Agent to quickly check your tasks and approvals. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/use-now-assist-for-emp-exp.html |
| release | australia |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ServiceNow Otto for Employee ExperienceEmployeeWorksEmployee Service Management |