App launcher Usage Insights

---
title: App launcher Usage Insights
description: Visually analyze app usage, user behavior, and other information from the Usage Insights dashboard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/employee-experience-foundation/web-applauncher-analytics.html
release: australia
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [App Launcher, Setup task management, Configuring Employee Center Pro, Employee Center Pro, EmployeeWorks, Employee Service Management]
---

# App launcher Usage Insights

Visually analyze app usage, user behavior, and other information from the Usage Insights dashboard.

You can use the dashboard to view the information about application usage, application engagement, and app launcher adoption. You can track the App launcher usage, analyze app adoption rate, and user activity to drive future business decisions.

Navigate to **Usage Insights** > **Dashboard** for a detailed view and analysis. Click the respective widget or chart for more information.

\[Omitted image "applauncher-user-analytics-dashboard.jpg"\] Alt text: Displays usage and adoption data

## User and roles

|Users|Required role|
|-----|-------------|
|Analytics portal admin|portal\_analytics\_admin|
|Analytics viewer|analytics\_viewer, mobile\_analytics\_viewer, web\_analytics\_viewer, portal\_analytics\_viewer|

## Widgets

The dashboard provides the following metrics:

-   **Page Id**: Indicates the occurrences based on the page name from home page, topic page, and apps page.
-   **App title**: Indicates the occurrences based on the title of the application.
-   **App source**: Indicates the occurrences based on the application source such as custom, Okta, or Azure AD.

## User behavior

View and analyze the information available in your dashboard by each app source, title, or page ID. You can track user behavior and app usage on the app launcher.

-   View the applications that employees launch frequently.
-   Track monthly and daily user activity.
-   View number of user clicks by app from home page, topic page, and apps page.
-   Analyze the trend of user activity periodically.
-   Assess the user behavior and insights and drive business decisions.